ChatKeeperBot

ChatKeeperBot

ChatKeeperBot is an AI-powered chatbot that helps businesses capture and analyze customer conversations across different channels like live chat, WhatsApp, and more. It uses natural language understanding to extract key insights from chats and provide actionable analytics to impr
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chatbot conversational-ai customer-service analytics

ChatKeeperBot: AI-Powered Chatbot for Enhanced Customer Service

Discover the power of chatbot technology with ChatKeeperBot, an AI-driven solution that captures and analyzes customer conversations across multiple channels, providing actionable insights to improve your customer service.

What is ChatKeeperBot?

ChatKeeperBot is an innovative chatbot solution designed specifically for customer service teams to improve customer experience. It seamlessly integrates with existing live chat platforms and messaging apps like WhatsApp to capture real-time visitor and customer conversations.

Powered by artificial intelligence and natural language processing, ChatKeeperBot can understand conversations in multiple languages and accurately extract important details like the customer's issue, sentiment, contact information etc. These details are stored in a structured manner, allowing customer service teams to analyze chat data and gain actionable insights.

ChatKeeperBot also provides smart response suggestions based on the conversation history to assist agents in providing quick and appropriate answers to common customer queries. Its conversational ability takes over the repetitive work, allowing agents to focus on complex customer issues.

With features like CSAT surveys, intent analysis, multiple operator logins and API/webhooks integrations, ChatKeeperBot is a valuable addition for modern customer support teams looking to enhance productivity and exceed customer expectations.

ChatKeeperBot Features

Features

  1. AI-powered chatbot
  2. Captures and analyzes customer conversations
  3. Works across multiple channels like live chat, WhatsApp, etc
  4. Uses NLU to extract insights from chats
  5. Provides analytics to improve customer service

Pricing

  • Subscription-Based

Pros

Automates conversation analysis

Scales across multiple channels

Extracts actionable insights from chats

Improves customer service efficiency

Cons

May require integration with existing tools

Needs training data for best NLU performance

Analytics limited to conversational data


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