Como - Customer Engagement

Como: Customer Engagement

Como is a customer engagement platform that helps companies provide personalized, omnichannel customer experiences. It combines capabilities like campaign management, email marketing, SMS marketing, customer data platform, reporting, and more.

What is Como - Customer Engagement?

Como is an all-in-one customer engagement platform designed to help companies provide consistent, personalized experiences across every channel and touchpoint. Some key capabilities and benefits of Como include:

• Omnichannel campaign management - Create, execute and optimize campaigns across channels like email, SMS, push notifications, web experiences and more from a single platform.
• Built-in email and SMS marketing - No need for separate tools, you can execute sophisticated email and SMS campaigns directly in Como.
• unified customer data platform - Como brings together data from all sources to build unified customer profiles that feed personalization across channels.
• AI-powered recommendations - Como uses predictive models and machine learning to recommend the optimal message, channel and time to engage each customer.
• Robust automation - Highly visual journey builder lets you automate multi-step campaigns triggered by customer behaviors.
• In-depth reporting - Como provides comprehensive dashboards and reports to optimize the performance of your campaigns.
• Enterprise scale - Como is built to handle complex needs with advanced functionality, security and scalability.

With Como's end-to-end capabilities, personalization engine, and real-time reporting in one platform, marketing and customer engagement teams can drive more relevant experiences and better business outcomes.

Como - Customer Engagement Features

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