Complaints Board

Complaints Board

Complaints Board is a consumer complaints website where customers can post complaints about companies, products or services. It aims to provide a public platform for consumers to make their issues transparent.
Complaints Board screenshot

Complaints Board: Consumer Complaints Platform

Post your complaints about companies, products or services on our platform and help create a transparent public record for consumers.

What is Complaints Board?

Complaints Board is a consumer advocacy and complaints website launched in 2008. It provides a public platform for consumers to submit complaints about companies, products or services that have provided poor customer experience or engaged in fraudulent activities.

The website allows anyone to post and view consumer complaints. Complaints can be searched by company name to see if others are experiencing similar issues. Users can comment on existing complaints to share advice or further details. Companies are also able to respond to posted complaints in an attempt to publicly address the issues raised.

The main aim of Complaints Board is to make consumer issues more transparent. By enabling public complaints that anyone can view, the website hopes to serve as a warning system for questionable business practices. Consumers can reference complaints when determining if a company has a history of fraud, scams or unethical conduct.

In addition to consumer-submitted entries, the website features editorials discussing consumer protection issues, scam alerts and commentary related to trending complaints. Complaints Board states that its mission is to give consumers a voice and motivate businesses to operate ethically by publicly spotlighting negative experiences caused by faulty products, services and outright scams.

Complaints Board Features

Features

  1. Allows consumers to post complaints publicly
  2. Searchable database of complaints
  3. Ability to respond to complaints as a company
  4. Upvoting/downvoting of complaints
  5. Sorting and filtering of complaints

Pricing

  • Free

Pros

Provides transparency around consumer issues

Allows consumers to warn others about bad experiences

May motivate companies to improve to avoid negative publicity

Cons

No verification process so some complaints may be false/exaggerated

Companies must actively monitor to respond to complaints

May disproportionately highlight negative experiences

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