CrowdOx

CrowdOx: Customer Feedback and Insight Software

CrowdOx is a customer feedback and insight software that allows businesses to collect feedback through surveys, review sites, and social media. It consolidates this data into dashboards and reports to uncover valuable customer insights.

What is CrowdOx?

CrowdOx is a powerful customer intelligence platform designed to help companies understand both quantitative customer feedback and qualitative customer insights. The software integrates data from multiple sources including surveys, review sites like Yelp and Google, and social media platforms.

Key features of CrowdOx include:

• Centralized dashboard showing all customer feedback data in one place
• Sentiment analysis to automatically detect positive, negative and neutral feedback
• Survey creation and distribution tools
• Review monitoring for sites like Yelp, Facebook, Google and more
• Social listening to analyze mentions across social platforms
• Visual reporting and data analysis features
• Exports to share insights across the organizations

By consolidating both structured and unstructured customer data into a single analysis engine, CrowdOx provides businesses with the comprehensive visibility they need to truly understand the voice of the customer. Actionable insights help drive strategic decisions and improve customer experiences across sales, marketing, product development and support.

CrowdOx Features

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