Customer Thermometer

Customer Thermometer

Customer Thermometer is a customer feedback software that allows businesses to collect customer reviews and testimonials across various channels. It provides customizable survey forms, review collection tools, and analytics dashboards to measure customer satisfaction.
Business & Commerce Customer Feedback
Customer Thermometer image
reviews testimonials surveys analytics customer-satisfaction
Customer Thermometer alternatives ➤

Customer Thermometer: Collect Customer Reviews & Feedback

Customer Thermometer is a customer feedback software that allows businesses to collect customer reviews and testimonials across various channels. It provides customizable survey forms, review collection tools, and analytics dashboards to measure customer satisfaction.

What is Customer Thermometer?

Customer Thermometer is a robust customer feedback software designed to help businesses actively collect and analyze customer reviews, Net Promoter Scores (NPS), and testimonials across various channels including email, SMS, web, and social media.

It provides customizable survey forms and review collection tools to capture structured and unstructured feedback data from customers. Businesses can choose from a variety of ready-made survey templates or create custom forms specific to their needs.

The collected customer feedback data is consolidated into centralized dashboards that track key customer satisfaction and loyalty metrics over time. Powerful analytics, segmenting, filtering, and comparison tools provide actionable insights from the customer data.

Key features include:

  • Multi-channel feedback collection via email, SMS, website, etc.
  • Customizable survey forms and review templates
  • Customer review and NPS collection tools
  • Centralized data and analytics dashboards
  • Survey logic and skip logic
  • Custom scoring and tagging
  • Powerful segmentation and filtering
  • Data exports, API access, and integrations

Overall, Customer Thermometer is an enterprise-grade customer experience platform enabling businesses to actively listen to their customers, track CX metrics, and leverage customer insights to drive growth.

Customer Thermometer Features

Features

  1. Customizable survey forms
  2. Review collection tools
  3. Analytics dashboards
  4. Multi-channel feedback collection
  5. Real-time reporting
  6. Email and SMS integration
  7. Automated follow-ups
  8. Customer segmentation

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Provides valuable customer insights

Integrates with various platforms

Customizable branding and design

Helpful customer support

Cons

Limited survey question types

Pricing can be expensive for small businesses

Lacks advanced analytics and reporting features

Limited mobile app functionality

Official Links

Official Website
https://www.customerthermometer.com/

The Best Customer Thermometer Alternatives

Top Business & Commerce and Customer Feedback and other similar apps like Customer Thermometer

Here are some alternatives to Customer Thermometer:

Heedbook icon
Heedbook
Suggest an alternative ❐

Heedbook icon

Heedbook

Heedbook is an open source, decentralized social networking platform that focuses on user privacy and data security. Inspired by Facebook, Heedbook aims to provide a similar user experience for connecting with friends and family online, while avoiding concerns over data mining and compromised privacy that plague mainstream social networks.Some key...