CustomerICare live chat

CustomerICare live chat

CustomerICare is a cloud-based live chat software designed for small businesses. It allows companies to chat with website visitors in real-time to provide support and sales assistance. Key features include unlimited chats, real-time analytics, custom chat boxes, and integration w
CustomerICare live chat screenshot

CustomerICare: Real-Time Live Chat for Small Businesses

CustomerICare is a cloud-based live chat software designed for small businesses. It allows companies to chat with website visitors in real-time to provide support and sales assistance. Key features include unlimited chats, real-time analytics, custom chat boxes, and integration with popular CRM and helpdesk tools.

What is CustomerICare live chat?

CustomerICare is a feature-rich yet affordable live chat software designed for small businesses and startups. It enables companies to have real-time conversations with visitors on their website to provide support, answer questions, and generate more leads and sales.

Some key features and benefits of CustomerICare live chat include:

  • Unlimited chats and users - No per-agent fees or chat limits
  • Customizable chat widgets - Match your brand identity with color, size and placement options
  • Real-time analytics - See how many chats you're getting, where they originate, wait times, and more
  • Visitor tracking - Follow visitors across pages to see their journey
  • Smart Triggers - Proactively greet visitors based on pages visited, time on site, scroll percentage and other behaviors
  • CRM and Helpdesk Integrations - Connect live chat with popular tools like Salesforce, Zendesk and Freshdesk
  • Mobile-ready - Chats work beautifully on all mobile devices
  • SSL security - Conversations are fully encrypted for data protection

Overall, CustomerICare provides an affordable yet feature-rich live chat solution for companies to engage visitors, gather leads, provide support, and ultimately drive more business. Customizable widgets, unlimited users and chats, rich analytics, and robust third-party integrations make it easy to implement on any website.

CustomerICare live chat Features

Features

  1. Real-time chat with website visitors
  2. Unlimited chats
  3. Real-time analytics
  4. Custom chat boxes
  5. Integration with CRM and helpdesk tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Affordable pricing options

Robust analytics and reporting

Integrates with popular business tools

Cons

Limited customization options

No mobile app available

Customer support could be improved

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