What is EmotiCODE?
EmotiCODE is a software designed to help teams communicate better and prevent miscommunication. It works by analyzing text-based conversations between team members in services like Slack or Microsoft Teams. As team members have conversations, EmotiCODE detects the emotional tone behind the words using natural language processing and sentiment analysis.
It provides real-time feedback to let team members know if a message they are sending conveys an unintended tone. For example, if someone types a message in anger or frustration, EmotiCODE will prompt them to reconsider before sending to prevent conflict or misunderstanding. It also gives team leads an overview of the general emotional trends in team conversations over time so they can better support their team.
By providing this emotional awareness around day-to-day communication, EmotiCODE aims to create more empathy, harmony, and productivity within teams. It helps avoid situations where a poorly-worded message causes confusion or hurt feelings. And over time, it trains team members to communicate with more emotional intelligence. Some key benefits include less conflict within teams, faster resolution of disagreements, and more efficient handling of difficult conversations.