Engagedots
Engagedots is a customer engagement software that helps companies increase customer loyalty and lifetime value. It provides features like gamification, incentives, surveys, and triggers to drive engagement across email, mobile push, SMS, and web.
customer-loyalty
customer-engagement
gamification
surveys
triggers
incentives
Engagedots: Customer Engagement Software
A customer engagement software helping companies boost loyalty and lifetime value with gamification, incentives, surveys, and triggers across various channels.
What is Engagedots?
Engagedots is a customizable customer engagement platform designed to help companies drive customer loyalty and increase lifetime value. It provides various tools to incentivize customers, gather feedback, and trigger personalized messaging campaigns.
Key features of Engagedots include:
- Gamification - Build rewarding games and competitions into the customer experience to drive engagement and retention.
- Incentives - Create targeted promotional offers, loyalty programs, and referral programs.
- Surveys - Design surveys and polls to gather customer feedback, reviews, and insights.
- Triggers - Set up automated trigger-based campaigns across channels like email, SMS, mobile push, and web notifications.
- Analytics - Track engagement metrics and customer behaviors to optimize campaigns.
Engagedots integrates with marketing platforms like HubSpot, Salesforce, Shopify, and more. It can help companies increase repeat purchases, reduce churn, get more referrals, and improve customer satisfaction and Net Promoter Scores.
The software is designed for marketing and customer success teams at organizations of all sizes across various industries like retail, fintech, media, e-commerce, and more.
Engagedots Features
Features
- Gamification
- Incentives
- Surveys
- Triggers
- Email engagement
- Mobile push notifications
- SMS messaging
- Web engagement
Pricing
- Subscription-Based
Pros
Increases customer engagement and loyalty
Drives higher customer lifetime value
Integrates with email, mobile, SMS, and web
Provides gamification and incentives
Allows targeted surveys and triggers
Cons
Can be complex to set up and manage
Requires expertise to develop effective campaigns
Integration with other systems can be tricky
Reporting and analytics could be better
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