What is Engagedots?
Engagedots is a customizable customer engagement platform designed to help companies drive customer loyalty and increase lifetime value. It provides various tools to incentivize customers, gather feedback, and trigger personalized messaging campaigns.
Key features of Engagedots include:
- Gamification - Build rewarding games and competitions into the customer experience to drive engagement and retention.
- Incentives - Create targeted promotional offers, loyalty programs, and referral programs.
- Surveys - Design surveys and polls to gather customer feedback, reviews, and insights.
- Triggers - Set up automated trigger-based campaigns across channels like email, SMS, mobile push, and web notifications.
- Analytics - Track engagement metrics and customer behaviors to optimize campaigns.
Engagedots integrates with marketing platforms like HubSpot, Salesforce, Shopify, and more. It can help companies increase repeat purchases, reduce churn, get more referrals, and improve customer satisfaction and Net Promoter Scores.
The software is designed for marketing and customer success teams at organizations of all sizes across various industries like retail, fintech, media, e-commerce, and more.