FieldCircle: Field Service Management Software
FieldCircle helps field service companies streamline operations, dispatch technicians efficiently, and provide better customer service with features like scheduling and routing optimization, mobile workforce management, billing, customer databases, and analytics.
What is FieldCircle?
FieldCircle is a comprehensive field service management software designed to help field service companies efficiently manage their mobile workforce, streamline operations, and deliver exceptional customer service. Here are some key features of FieldCircle:
- Scheduling and Dispatching - Automated scheduling takes into account employee skills, availability, and locations to optimize routes and assignments. Dispatchers can easily make changes on the fly.
- Mobile Workforce Management - Technicians can access schedules, customer information, catalogs, and track work status on android and iOS mobile apps. They can also collect signatures and attach photos to work orders.
- Customer Database - Detailed customer profiles help field service teams provide personalized service. Customer communication history is also recorded.
- Billing and Invoicing - FieldCircle makes it easy to create, customize, send invoices and collect payments from customers.
- Reporting and Analytics - More than 30 reports are available out-of-the-box to extract actionable business insights about teams, customers, SLAs, and more.
With FieldCircle's user-friendly interface, robust features and automation capabilities, field service providers can delight customers, keep field employees productive and organized, while scaling operations profitably.