Five Stars
Five Stars is a customer review management system designed for small businesses to monitor, respond to, and leverage customer feedback left online. It allows users to see reviews from various sites in one dashboard and analyze review data.
reviews
feedback
analytics
monitoring
Five Stars: Customer Review Management System
Find the best software alternatives for your needs, with Five Stars helping small businesses monitor, respond to, and leverage customer feedback left online in one dashboard
What is Five Stars?
Five Stars is a customer review management software designed to help small businesses monitor, analyze, and leverage online customer feedback. With Five Stars, businesses can:
- Import and consolidate online reviews from platforms like Google, Yelp, Facebook, and more into one customizable dashboard.
- Analyze key review data like star ratings, sentiments, keywords, and competitor comparisons with interactive charts and graphs.
- Respond to reviews publicly or privately with customizable response templates to enhance customer service.
- Track review insights over time to spot trends and opportunities for improvement.
- Turn top reviews into powerful marketing tools with review embeds and widgets to showcase quality and credibility.
- Identify real customer experiences to incorporate into marketing content and advertisements.
- Save time with automated review monitoring and notifications when new reviews come in.
Key features include customizable dashboards, multi-location management, review response automation, in-depth analytics with segmentation capabilities, integration with digital channels, and review embeds and widgets. Five Stars focuses specifically on the needs of SMBs with an easy-to-use platform to drive insights from consumer feedback.
Five Stars Features
Features
- Review monitoring
- Review response
- Review analytics
- Review sharing
- Multi-location management
Pricing
- Subscription-Based
Pros
Centralized review dashboard
Automated review monitoring
Review response tools
Insights from review data
Integration with review sites
Cons
Can be complex for very small businesses
Limited customization options
Requires monthly subscription
Official Links
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