Automate customer reviews with SMS or email requests, manage review sites, display reviews, and analyze customer feedback
Goforreviews is a comprehensive review management software designed to help businesses proactively generate more authentic customer reviews on platforms like Google, Facebook, Yelp, TripAdvisor, and more. It makes the review requesting process completely automated by sending personalized review invites via SMS or email to customers right after purchases or appointments. This timely review request achieves up to a 30% response rate according to the company.
Goforreviews comes with an intelligent review sites manager that allows you to prioritize review channels, customize review links for each platform, and monitor pending and published reviews all in one dashboard. The software also enables easy display of your best reviews by generating embeddable widgets and badges for your website. Moreover, it provides various analytics around your reviews to help understand customer satisfaction levels and leverage reviews for marketing.
Some of the key capabilities of Goforreviews include: Automated post-transaction review requests via SMS or email; One-click review links for customer convenience; Review channels manager with review publishing status; Tools to display verified reviews on your website; Review response time and customer satisfaction analytics; Integration with popular POS systems and CRMs.
Goforreviews positions itself as an all-in-one review management platform for SMBs looking to establish and control their online reputation via authentic customer reviews. It's an easy-to-use and affordable solution suitable for businesses who value online reviews for organic reach, local SEO, and competitive differentiation.
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