Inspire360

Inspire360

Inspire360 is a customer feedback and review management software. It allows businesses to collect customer reviews across various channels, analyze feedback data to identify growth opportunities, and leverage reviews for reputation marketing.
Inspire360 image
reviews feedback reputation customer-experience

Inspire360: Customer Feedback & Review Management Software

Collect customer reviews across channels, analyze feedback data, and leverage reviews for reputation marketing with Inspire360, a comprehensive customer feedback and review management software.

What is Inspire360?

Inspire360 is a comprehensive customer feedback and review management software designed to help businesses manage their online reputation and leverage customer insights for growth.

Key features of Inspire360 include:

  • Review collection from various channels like Google, Facebook, Yelp, email surveys, SMS surveys, etc.
  • Sentiment analysis and text analytics on review data to identify recurring themes and growth opportunities
  • Reputation and local rankings monitoring to track online presence
  • Review response templates and workflows to simplify review follow-up
  • Review display to showcase customer feedback on website to build trust
  • Integration with popular business software like Salesforce CRM, Slack, MailChimp etc.
  • Custom analytics dashboard to track important review KPIs

In a nutshell, Inspire360 makes review management efficient for multi-location brands so they can focus more on delivering great experiences to customers. It is suitable for franchises, retail chains, hotels, restaurants, automotive dealerships, healthcare providers etc. They offer customized implementation services based on unique business needs.

Inspire360 Features

Features

  1. Collect customer reviews from various channels
  2. Analyze feedback data to identify growth opportunities
  3. Leverage reviews for reputation marketing
  4. Review monitoring and alerts
  5. Review response automation
  6. Review display and publishing
  7. Review analytics and reporting

Pricing

  • Subscription-Based

Pros

Easy to use interface

Integrates with major review sites

Powerful analytics and reporting

Automates review collection and responses

Helps improve online reputation

Cons

Can be pricey for small businesses

Limited customization options

Steep learning curve initially


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