What is Issue Tracker?
An issue tracker, also called a bug tracker or issue logging application, is a software application that allows users to report bugs, tasks, feature requests, or other issues related to a product or project. It provides a centralized place to record and track these issues through to resolution.
Key features of an issue tracker typically include:
- The ability to submit new issue reports, including relevant details like description, priority, screenshots, etc.
- Searchable database of existing issue reports
- Categorization and tagging of issues
- Assignment of issues to specific developers or teams
- Tracking of status changes and updates as the issue progresses
- Notifications when changes occur
- Dashboards and reports to visualize metrics and data around issues
By providing transparency around known bugs, feature requests, and tasks, an issue tracker helps coordinate development teams and stakeholders. It improves visibility into what needs to be worked on and the current status. This enables better planning, workload balancing, and progress tracking.
Popular issue tracking tools include JIRA, GitHub Issues, GitLab Issues, Bugzilla, and Asana. These provide robust issue tracking capabilities along with integrations into other development and collaboration platforms.
JIRA, Trello, Redmine, ClickUp, Taiga.io, Zenkit, A1 Project Manager, Bugzilla, ZenTao, Jira Clone, Widget-Board are some alternatives to Issue Tracker.