Klara

Klara is a customer service software that provides an AI-powered virtual agent to automate customer support over messaging channels. It allows easy integration with common messaging platforms and uses natural language understanding to have conversational interactions with customers.

Klara alternatives ➤

What is Klara?

Klara is a SaaS platform for customer service designed to automate common support queries and provide self-service options via an AI-powered virtual agent for common support inquiries. It allows businesses to serve customers over popular messaging channels like WhatsApp, Facebook Messenger, SMS and webchat while reducing the need for staff to handle simple queries.

Key features of Klara include:

AI-powered virtual agent to automate responses for common inquiries
Natural language understanding to have human-like conversational interactions
Easy integration with messaging platforms like WhatsApp, Facebook Messenger etc
Ticketing system to track support requests and notify agents
Intent manager to define conversational flows for the virtual agent
Dashboards and reporting to view metrics on performance
Seamless hand-over to human agents when needed

Klara aims to help customer service teams scale their operations by enabling an "automated-first" approach. The virtual agent handles repetitive basic inquiries, while human agents can focus on complex support needs. This results in faster responses and reduced operational costs for support.

Official Links

Official Website
klarajournal.com

The Best Klara Alternatives

Top Apps like Klara

Dynalist, Noteful, Dendron, Notebag, WizNote, Quillnote, Passfindr, Steno Notes, Note Crypt, PopNotes are some alternatives to Klara.

Sugggest an alternative ❐

Dynalist

Dynalist is a free-form, hierarchical note taking application developed by Dynalist GmbH. It allows users to create nested outlines for organizing notes, tasks, ideas, and more. Dynalist has a simple, clutter-free interface that focuses on flexible note taking rather than complicated formatting.Some key features of Dynalist include:Infinite hierarchy...

Noteful

Noteful is a free, open-source note taking application built with React. It provides a simple yet powerful platform for creating, organizing, and managing notes.With Noteful, users can quickly write down their thoughts, ideas, to-do lists, meeting notes, and more. The notes support basic formatting like bold, italics, bullet points...

Dendron

Dendron is an open-source, local-first, markdown-based, hierarchical note-taking application. It allows users to organize their notes and knowledge using flexible hierarchies and relationships between notes.Some key features of Dendron include:Hierarchical note organization using hierarchies and tagsFlexible views like graphs and tables to visualize relationshipsFull-text search across notesIntegration with...

Notebag

Notebag is a free, open-source note taking and organization application for Windows. It provides a simple yet powerful way to create, organize, and search all your notes.With Notebag, users can create rich text notes that support text formatting, checklists, images, links, and more. Notes can be organized into virtual...

WizNote

WizNote is a feature-rich note taking and knowledge management app available for Windows, Mac, Linux, iOS, Android, and Web. It allows users to easily capture ideas and information, organize notes into notebooks, tag content for improved searchability, supports adding images/attachments, sync everything securely to the cloud, and more.Some...

Quillnote

Quillnote is a free, open-source note taking and to-do application available for Windows, Mac and Linux operating systems. It provides a simple yet powerful interface for creating notes, checklists, and longer documents.Some key features of Quillnote include:Clean, distraction-free interface for writing notes and documentsSupport for checklists and to-do...

Passfindr

Passfindr is a free, open source password manager and generator designed to help you create and manage strong, unique passwords for all of your online accounts. It allows you to securely store passwords encrypted behind one master password, so you only have to remember one strong password instead of many...

Steno Notes

Steno Notes is a free, open-source stenography software designed specifically for stenographers. It allows real-time translation of steno strokes into regular text, making it easy for court reporters and captioners to quickly transcribe speech.Some key features of Steno Notes include:Built-in dictionaries for automatic word suggestions and stroke translationsOptions...

Note Crypt

Note Crypt is a free, open-source encrypted note-taking application developed for the Windows operating system. It provides users with the ability to create, store, and manage secure text notes on their local device, protecting sensitive data through strong AES-256 encryption.Note Crypt allows for creating formatted notes containing text with...

PopNotes

PopNotes is a free, open-source note taking and organizing app for Windows. It provides a fast and intuitive interface for capturing notes, thoughts, web content, to-do's, and more.Some of the key features of PopNotes include:Simple, clean interface for quickly jotting down notesSupport for formatting notes with MarkdownTagging and...