Kudobuzz
Kudobuzz: Customer Feedback Software
Kudobuzz is a software that allows businesses to collect customer feedback through reviews and surveys. It provides insights to improve products, services and experiences.
What is Kudobuzz?
Kudobuzz is a customer experience management software designed to help businesses collect, curate, and leverage customer feedback. It includes features for gathering reviews, administering surveys, analyzing text feedback with AI, integrating data sources, and more.
Key capabilities of Kudobuzz include:
- Review collection across various platforms like Google, Facebook, and more
- In-platform and email surveys with advanced logic and branding
- Sentiment analysis and text analytics on qualitative feedback
- Data integration from support tickets, chat tools, POS systems etc.
- Insights through custom reports, leaderboards, and other visualizations
- Closed-loop workflows to track review responses and survey follow-ups
By centralizing disparate feedback data and revealing key trends, Kudobuzz enables businesses to identify opportunities to improve products, services, and experiences. This helps increase customer satisfaction, loyalty, referrals, and revenue over time.
In summary, Kudobuzz is an end-to-end customer experience platform focused on amplifying the voice of the customer for smarter decision-making and continuous CX optimization.
Kudobuzz Features
Features
- Collect customer feedback via reviews and surveys
- Analyze feedback and generate insights
- Integration with social media channels
- Real-time feedback monitoring
- Customizable survey builder
- Automated review requests
- Review management and response tools
- Customizable review widgets
- Reporting and analytics
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Official Links
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