Netviewer Support

Netviewer Support

Netviewer Support is a remote access and remote support software that allows IT professionals to remotely connect to computers and mobile devices to provide technical support. It facilitates remote desktop control, file transfer, chat, video call, system information, and more.

Netviewer Support: Remote Access and Remote Support Software

Remote access and remote support software for IT professionals to connect to computers and mobile devices for technical support, facilitating remote desktop control, file transfer, chat, video call, system information, and more.

What is Netviewer Support?

Netviewer Support is a leading remote desktop software used by help desks, IT support teams, managed service providers (MSPs), and other technical support professionals for secure remote access, control, support, and collaboration. It allows technicians to remotely connect to computers and mobile devices to troubleshoot problems, provide assistance, train users, transfer files, manage devices, and more.

Some key capabilities and benefits of Netviewer Support include:

  • Cross-platform remote control - Remotely access and take full or view-only control of Windows, Mac, and Linux computers as well as iOS and Android mobile devices.
  • Unattended remote access - Connect to unattended systems behind firewalls and NAT routers using connection agents andPIN authentication.
  • Collaborative features - Chat, video call, share screens, annotate screens, record sessions, and more to enable collaboration.
  • Endpoint management - Perform patch management, software deployment, hardware/software audits, and other IT tasks on remote endpoints.
  • Flexible licensing - Available with concurrent, named, and trial license options to suit different business needs.
  • Secure connections - 256-bit AES encryption, RSA 2048 public/private key exchange, SSL/TLS technology ensure secured communications.

With its enterprise-grade capabilities balanced with ease-of-use, Netviewer Support increases IT team productivity in delivering remote support and managed services for a distributed workforce. Over 9 million users and 500,000 companies across 190 countries already use Netviewer solutions.

Netviewer Support Features

Features

  1. Remote desktop control
  2. File transfer
  3. Chat
  4. Video call
  5. System information access
  6. Unattended access
  7. Multi-monitor support
  8. Drawing tools
  9. Recording sessions
  10. Mobile device support

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Easy to use

Secure encrypted connections

Flexible licensing options

Good performance

Mobile app available

Integrates with service desk software

Cons

Can be expensive for larger teams

Limited customization options

No scripting or automation

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