NextCall

NextCall: Call Tracking and Analytics Software

Get insights into calls, texts, forms, and conversations to optimize sales and marketing with NextCall, a telephone-based business call tracking and analytics software.

What is NextCall?

NextCall is a feature-rich call tracking and analytics platform aimed at businesses that rely on the phone to engage with customers. It enables users to track phone calls from all sources to gain data-driven insights that can help increase sales and conversions.

Key features of NextCall include:
- Call tracking numbers with analytics - Track calls from search, TV, social and all other offline and online channels to know what works best.
- Call scoring and lead quality assessment - Analyze conversations to categorize leads and discover the hottest ones.
- Real-time call notifications - Get alerted when specific people or companies call you.
- Customizable reports and dashboards - Visualize call data trends in custom reports with graphs, tables and more to optimize marketing.
- Call whisper messages to agents - Supply additional data to agents/sales reps taking inbound calls to improve quality.
- Lead center for managing conversations - Assign, comment and change lead status right from one workflow.

With easy setup requiring no additional hardware, NextCall plugs seamlessly into existing business phone communication. The software works for companies of all sizes across various industries like insurance, home services, healthcare, real estate agencies and dealerships. It comes with an intuitive visual interface, detailed reports, and enterprise-grade security. NextCall empowers decision-makers with data and insights for increasing quality leads to grow business revenue.

NextCall Features

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