What is NTRConnect?
NTRConnect is a feature-rich remote access and remote support software designed specifically for IT professionals, managed service providers (MSPs), and help desk teams. It enables technicians to securely access computers, servers, and mobile devices located anywhere to provide remote support, troubleshoot problems, deploy updates, manage devices, and fix issues just as if they were physically present.
Key features of NTRConnect include:
- Secure remote control access using industry-standard protocols
- Unattended remote access capabilities
- Multi-monitor support
- File transfer between endpoints
- Remote tools like command prompt, registry editor, system services manager
- Remote desktop support for Windows, Mac, and Linux operating systems
- Mobile device support for Android and iOS
- Integrated chat and video conferencing
- Asset tracking and hardware/software inventory
- Monitoring and management of multiple devices
- Customizable support reps console and client interface
- Activity logging and auditing capabilities
- Group policy management and system automation
With its enterprise-grade security, flexible licensing models, broad platform support, and extensive feature set for remote IT management, NTRConnect is an excellent solution for any IT team providing remote technical support and assistance to a large number of endpoints across various locations.