What is Recollectr?

Recollectr is a knowledge management software application created specifically to help businesses preserve their most valuable institutional knowledge before key employees leave or retire. It allows organizations to easily capture expertise and know-how from veteran staff members through filmed interviews before that knowledge walks out the door.

The Recollectr platform makes it simple to record and organize interactive video sessions with subject matter experts. Business users and knowledge managers can work collaboratively with retiring or departing employees to document critical processes, systems, contacts, and other hard-earned intellectual capital. The structured interviews capture both the tangible and intangible knowledge that long-tenured team members have accumulated.

After filming, Recollectr stores the video documentation in a secure cloud archive that also supports indexing and search. Authorized employees throughout the organization can then easily access the video knowledge base to find answers to specific questions. The searchable transcript andtagging make it simple to jump directly to the most relevant parts of lengthy interview footage.

Unlike static PDF procedures manuals or Wikis, Recollectr’s video interview approach also captures the subtle expertise that comes from years of experience – the undocumented tricks and workarounds that veteran staff employ to efficiently handle non-standard situations. By preserving both the know-what and know-how of key staff members, Recollectr minimizes the business disruption of employee turnover.

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