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RepairDesk

RepairDesk is a help desk and IT asset management software designed for managed IT service providers. It allows companies to track IT assets, manage help desk tickets, automate processes, and view insightful reports.

What is RepairDesk?

RepairDesk is a help desk and IT asset management software designed specifically for managed IT service providers. It helps MSPs and other IT support companies deliver exceptional service to their clients.

Key features of RepairDesk include:

  • Help Desk Ticketing - Manage, assign, track and report on tickets from clients. Customize statuses, priorities, categories and more.
  • IT Asset Management - Maintain inventory of client IT assets with details like hardware specs, software installation, warranty status, etc.
  • Time Tracking - Log time against tickets and projects. Use this data for billing clients as well as gauging technician productivity.
  • Reporting & Dashboards - Gain visibility into help desk performance and assets across all clients. Identify trends and areas for improvement.
  • Integrations - Connect to other essential tools like RMMs, POS systems, accounting software and more.
  • Business Process Automation - Streamline service delivery processes for greater efficiency and higher client satisfaction.

Overall, RepairDesk is designed to help MSPs scale efficiently while providing outstanding, data-driven IT support services to their SMB clients.

The Best RepairDesk Alternatives

Top Apps like RepairDesk

RepairShopr, Orderry, Codejig ERP are some alternatives to RepairDesk.

RepairShopr

RepairShopr is a robust, cloud-based software solution designed specifically for repair shops, service centers, and other operations in the automotive repair and service industry. It functions as an all-in-one business management system, combining the capabilities of point of sale, customer relationship management (CRM), inventory management, invoicing/accounting, scheduling and more...

Orderry

Orderry is a comprehensive service order management software solution built specifically for field service businesses. It brings together scheduling, dispatching, work orders, job costing, invoicing, and reporting into a single, user-friendly platform.Key features of Orderry include:Drag-and-drop schedule board with automated optimization tools to assign the right technician to...

Codejig ERP

Codejig ERP is an open-source, web-based ERP (Enterprise Resource Planning) software designed specifically for small and medium-sized businesses. It incorporates features like customer relationship management (CRM), inventory and supply chain management, accounting, human resources, purchasing, sales, warehouse management, and more into a single integrated system to help streamline various business...