Reported Calls

Reported Calls: Call Reporting Software

Reported Calls is a call reporting software that allows companies to track inbound and outbound calls, monitor call quality, generate reports, and gain insights into call data. It integrates with existing phone systems and can be customized to meet business needs.

What is Reported Calls?

Reported Calls is a feature-rich call reporting and analytics platform designed for small to large businesses. It seamlessly integrates with major phone systems like Avaya, Cisco, Mitel, ShoreTel, and more to track every call coming in and out of your company.

Key features include:
- Real-time and historical reporting of call analytics like volume, duration, abandon rate, etc.
- Advanced call recording options with storage and retrieval capabilities
- Customizable dashboards and visual reports for tracking KPIs
- Agent scoring and performance monitoring tools
- Speech analytics and AI for transcribing calls and detecting keywords
- CRM integrations, supervisor tools, and access control capabilities

Reported Calls provides powerful insights into your calling operations and customer interactions. The software is scalable, intuitive to use, and helps improve productivity as well as the overall customer experience. It works for call centers, sales teams, support desks, and other business units that rely heavily on the phone channel.

With robust features, top-notch security, reliable customer support, and easy deployment, Reported Calls is an excellent option for businesses looking to enhance their call reporting and analytics capabilities.

Reported Calls Features

Official Links