Reputate
Reputate is a software that helps businesses monitor, manage, and improve their online reputation. It aggregates reviews, social media mentions, and other online data into a single dashboard so you can track sentiment, respond to customers, and analyze how your reputation impacts
reputation
reviews
monitoring
analytics
Reputate: Reputation Management Software
Monitor, manage, and improve your online reputation with Reputate's all-in-one dashboard, tracking sentiment, responding to customers, and analyzing impact on sales.
What is Reputate?
Reputate is an online reputation management software designed for businesses who want to monitor what customers and leads are saying about them online. It provides an all-in-one solution to track online reviews, social media conversations, and other mentions across the web.
Key features of Reputate include:
- Review monitoring - Reputate aggregates reviews from over 100 sites including Google, Facebook, Yelp, and more. You can analyze sentiment, trends, competitors, and identify unhappy customers to address.
- Social listening - Monitor social networks including Twitter, Instagram, and Facebook for brand mentions. Get alerts when customers post about you and respond directly.
- SEO monitoring - Track your search engine rankings for important keywords as well as mentions of your business on high-authority sites. Find opportunities to improve visibility.
- Influencer identification - Reputate uses AI to identify influencers talking about your niche or industry so you can connect and build relationships.
- Competitive benchmarking - Compare your review scores and online sentiment against competitors so you know where you stand.
- Automated review requests - Request and manage reviews to boost your counts on review sites.
- Analytics - View easy-to-digest reports on review volumes, sentiment breakdowns, response times, and more to inform business decisions.
Reputate integrates with popular software like Salesforce, Slack, and Twitter for consolidated alerts and workflow management. They offer tailored packages for businesses in healthcare, retail, automotive, hospitality, financial services, and more. It's an affordable, user-friendly solution for monitoring and managing online reputation.
Reputate Features
Features
- Social listening and monitoring
- Review monitoring and response
- Online reputation analytics
- Competitor benchmarking
- Alerts for reputation threats
- Integration with CRM and support tools
Pricing
- Subscription-Based
Pros
Comprehensive view of online reputation
Tools to respond and engage with customers
Analytics to identify reputation drivers
Automated alerts for timely response
Integrates data into existing workflows
Cons
Can be complex for small businesses
Analytics features require expertise to leverage fully
Social listening limited to public posts
Additional costs for some integrations
Official Links
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