Sibbell

Sibbell is a customer service software that allows companies to easily manage customer support over channels like email, live chat, and social media from one unified inbox. It includes features like automation, ticket management, knowledge base, and analytics.

Sibbell alternatives ➤

What is Sibbell?

Sibbell is a cloud-based customer service software designed to help companies deliver exceptional support across channels. It consolidates interactions from email, live chat, messaging apps, phone calls, and social media into one unified inbox for agents.

Key features of Sibbell include:

Omnichannel support - Manage queries from different platforms through a single pane of glass. Comes equipped to handle 90+ channels.
Conversation builder - Build intelligent chatbots with an easy drag-and-drop interface, no coding required.
Ticketing system - Convert messages into tickets with customizable workflows and SLAs.
Knowledge base - Create a searchable database of support articles and self-service content.
Analytics - Gain insight into critical CX metrics like resolution time, CSAT, wait time etc.
Macros and automation - Pre-built templates and triggers to automate repetitive tasks.
Active inactive status - Set up on-duty and off-duty schedules for agents.

With its intuitive interface, pre-built integrations and powerful features, Sibbell makes it easy for businesses to deliver personalized, efficient customer service.

Official Links

Official Website
about.sibbell.com

The Best Sibbell Alternatives

Top Apps like Sibbell

Greenkeeper, Diun, Dependabot, Libraries.io, requires.io, NewReleases, Gemnasium, Releasly, Banditore, VersionEye, ReleaseInfo, ReleaseBell, Vulmon Alerts are some alternatives to Sibbell.

Sugggest an alternative ❐

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