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SmartQ

smartQ is a customer queue management and appointment scheduling software. It allows businesses to manage customer queues both online and in-store, take appointments, send SMS notifications to customers, and collect customer feedback.

What is SmartQ?

smartQ is a customer queue management and appointment scheduling software designed for retail stores, restaurants, hospitals, and other customer-facing businesses. It has features to handle both walk-in customer queues and scheduled appointments.

For walk-in queues, smartQ allows businesses to let customers join a virtual queue line remotely online and wait their turn without having to physically stand in line. Customers can join the queue through a web URL, QR code, or by texting to a phone number. Businesses get a dashboard to view and manage the queues and call customers when it's their turn. SMS or push notifications can alert customers when their turn is coming up.

smartQ also has an appointment scheduler that lets customers book appointments online for in-store services. Business staff get an appointments calendar and reminders for upcoming bookings. Customers receive confirmation and reminder messages for their scheduled appointments.

Other key features of smartQ include queue analytics to help understand customer traffic patterns, customer feedback surveys to collect reviews, and integration capabilities to connect with business systems like POS software or CRM software.

On the whole, smartQ aims to be an end-to-end solution to manage both walk-in and appointment-based customers for businesses through mobile, web, and text-based tools to improve customer experience.

The Best SmartQ Alternatives

Top Apps like SmartQ

Trello, ClickUp, Kanban Tool, My Personal Kanban, Zenkit, TaskBoard, buckets.co, SquidHub, Restyaboard, Widget-Board, FeatureMap are some alternatives to SmartQ.

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Zenkit

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TaskBoard

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SquidHub

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