SmartQ

smartQ is a customer queue management and appointment scheduling software. It allows businesses to manage customer queues both online and in-store, take appointments, send SMS notifications to customers, and collect customer feedback.

Business & Commerce Queue Management

queue-management appointment-scheduling customer-service

SmartQ alternatives ➤

smartQ: Customer Queue Management & Appointment Scheduling Software

Manage customer queues online and in-store with smartQ, a powerful queue management and appointment scheduling software. Take appointments, send SMS notifications, and collect customer feedback.

What is SmartQ?

smartQ is a customer queue management and appointment scheduling software designed for retail stores, restaurants, hospitals, and other customer-facing businesses. It has features to handle both walk-in customer queues and scheduled appointments.

For walk-in queues, smartQ allows businesses to let customers join a virtual queue line remotely online and wait their turn without having to physically stand in line. Customers can join the queue through a web URL, QR code, or by texting to a phone number. Businesses get a dashboard to view and manage the queues and call customers when it's their turn. SMS or push notifications can alert customers when their turn is coming up.

smartQ also has an appointment scheduler that lets customers book appointments online for in-store services. Business staff get an appointments calendar and reminders for upcoming bookings. Customers receive confirmation and reminder messages for their scheduled appointments.

Other key features of smartQ include queue analytics to help understand customer traffic patterns, customer feedback surveys to collect reviews, and integration capabilities to connect with business systems like POS software or CRM software.

On the whole, smartQ aims to be an end-to-end solution to manage both walk-in and appointment-based customers for businesses through mobile, web, and text-based tools to improve customer experience.

SmartQ Features

Features

Virtual Queuing
Appointment Scheduling
Queue Management
Customer Notifications
Real-time Analytics

Pricing

Subscription-Based

Pros

Easy to set up and use

Flexible and customizable

Scales for businesses of all sizes

Integrates with other software

Provides data and insights

Cons

Can be pricey for very small businesses

Limited native reporting functionality

Support could be more responsive

Some users report glitches

Official Links

Official Website
https://www.getsmartQ.com

The Best SmartQ Alternatives

Top Business & Commerce and Queue Management and other similar apps like SmartQ

Here are some alternatives to SmartQ:

Trello

ClickUp

Kanban Tool

My Personal Kanban

Zenkit

TaskBoard

Suggest an alternative ❐

Trello

Trello is a flexible and intuitive web-based project management tool that helps teams organize and prioritize projects. It uses a system of boards, lists, and cards that allows users to break down projects in a visual way.Some key features of Trello include:Boards - Boards act as a high-level organizer for...

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ClickUp

ClickUp is a cloud-based project management and collaboration platform designed for businesses of all sizes. It aims to provide an all-in-one solution to manage projects, tasks, documents, chat, goals, and more in one centralized location.Some key features of ClickUp include:Customizable task lists and workflows to match your team's needsProductivity features...

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Kanban Tool

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My Personal Kanban

My Personal Kanban is a free online Kanban board application designed for personal productivity and task management. As a visual workflow management system, My Personal Kanban allows users to visualize their work, limit work-in-progress, and maximize efficiency.Key features of My Personal Kanban include:Custom boards - Create multiple customizable Kanban boards...

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Zenkit

Zenkit is a versatile project management and team collaboration software designed for improved productivity. It consolidates task management, file sharing, messaging, and planning into a single intuitive platform that teams can mold to fit their exact needs.Key features of Zenkit include:Kanban boards for task visualization and agile project management Interactive...

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TaskBoard

TaskBoard is an open-source kanban-style task and project management application. It provides a visual way to organize tasks, track progress, and collaborate with team members.Some key features of TaskBoard include:Kanban boards to visualize workflow and track progressCustom boards for different projects and contextsTask cards with details like name, description, members,...

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Buckets.co

Buckets is a cloud-based digital asset management and collaboration solution designed for creative teams. It provides a centralized workspace to store, organize, manage, share, and collaborate on digital assets such as documents, images, videos, audio files, and design files.Key features of Buckets include:Unlimited storage and bandwidthIntuitive folder-based interface to organize...

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SquidHub

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Restyaboard

Restyaboard is an open-source project management and collaboration software built using PHP and MySQL. It is designed for teams who want an intuitive tool to manage workflows and tasks.With Restyaboard, teams can create Kanban boards to visualize work, break down projects into tasks that can be assigned, tracked, and moved...

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Widget-Board

Widget-Board is a feature-rich online whiteboarding and collaboration platform used by teams across various industries. It provides an infinite canvas for brainstorming sessions, design sprints, and diagramming workflows. The software makes it simple to add sticky notes, freehand drawings, shapes, connectors, and text anywhere on the board.Key features include:Real-time collaboration...

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FeatureMap

FeatureMap is a feature flag and release management platform designed to help development teams build better software faster. It makes it easy to create and manage feature flags that allow you to toggle features on and off during development and testing. This helps accelerate development by allowing you to merge...

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