Spaxtel
Spaxtel is a cloud-based business phone and call center software. It provides features like auto-attendants, call routing, voicemail transcriptions, call analytics, and integrations with CRM and help desk tools. Spaxtel aims to be an affordable and easy-to-use solution for SMBs.
cloudbased
phone-system
call-center
autoattendant
call-routing
voicemail
call-analytics
crm-integration
help-desk-integration
smb
Spaxtel: Cloud-Based Business Phone & Call Center Software
Cloud-based business phone and call center software with auto-attendants, call routing, voicemail transcriptions, call analytics, CRM integrations, and help desk tools for affordable and easy-to-use solutions for SMBs.
What is Spaxtel?
Spaxtel is a cloud-based business phone and call center software designed for small and medium-sized businesses. It works by rerouting calls through the cloud rather than using traditional phone lines.
Key features of Spaxtel include:
- Auto-attendants and interactive voice menus for call routing
- Voicemail transcription and storage
- Advanced call analytics and reporting
- CRM, help desk, and other third-party integrations
- Customizable call flows and business rules
- Queuing with callback options
- Real-time call monitoring and whisper features
Spaxtel aims to provide an intuitive and affordable alternative to legacy on-premise PBX systems. The cloud-based system is flexible to scale up or down as business needs change. It can be managed via desktop or mobile apps.
As it's hosted in the cloud rather than on-site hardware, Spaxtel simplifies setup and maintenance. The company handles infrastructure and updates behind the scenes. They focus on making the software easy to use for admins and employees.
With its call management and intelligence features optimized for SMBs, Spaxtel is best suited for sales teams, support call centers, professional services firms, healthcare clinics, and other organizations with up to hundreds of employees.
Spaxtel Features
Features
- Cloud-based phone system
- Auto-attendants
- Call routing
- Voicemail transcription
- Call analytics
- CRM integrations
- Help desk integrations
Pricing
- Subscription-Based
Pros
Affordable pricing
Easy to use interface
Scales with business needs
Good call quality
Cons
Limited customization options
No video conferencing
Third-party integrations can be limited
Official Links
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