What is Spaxtel?
Spaxtel is a cloud-based business phone and call center software designed for small and medium-sized businesses. It works by rerouting calls through the cloud rather than using traditional phone lines.
Key features of Spaxtel include:
- Auto-attendants and interactive voice menus for call routing
- Voicemail transcription and storage
- Advanced call analytics and reporting
- CRM, help desk, and other third-party integrations
- Customizable call flows and business rules
- Queuing with callback options
- Real-time call monitoring and whisper features
Spaxtel aims to provide an intuitive and affordable alternative to legacy on-premise PBX systems. The cloud-based system is flexible to scale up or down as business needs change. It can be managed via desktop or mobile apps.
As it's hosted in the cloud rather than on-site hardware, Spaxtel simplifies setup and maintenance. The company handles infrastructure and updates behind the scenes. They focus on making the software easy to use for admins and employees.
With its call management and intelligence features optimized for SMBs, Spaxtel is best suited for sales teams, support call centers, professional services firms, healthcare clinics, and other organizations with up to hundreds of employees.
RebTel, BNESIM, CloudTalk.io, Talk360, toolani, pfingo, Toky, KeepCalling, FooCall, Localphone, mene talk, Amantel, letsBrik, FriendCaller, Amivox, JAJAH are some alternatives to Spaxtel.