Supto
Supto is a help desk software designed for small businesses and teams. It provides ticket management, knowledge base, customer support, and business insights. Supto aims to streamline workflows, improve customer satisfaction, and enable data-driven decisions.
help-desk
ticket-management
knowledge-base
customer-support
business-insights
Supto: Help Desk Software for Small Businesses
Streamline workflows, improve customer satisfaction, and make data-driven decisions with Supto, a comprehensive help desk software designed for small businesses and teams.
What is Supto?
Supto is a cloud-based help desk software solution designed for small businesses and teams that need to manage customer support operations efficiently. It provides a set of tools to streamline workflows, track service requests, engage with customers, and gain insights to enhance productivity.
Key features of Supto include:
- Ticket Management - Allows creating, assigning, managing, and resolving customer support tickets with custom workflows. Comes equipped with SLAs, collision avoidance, automation rules etc.
- Knowledge Base - An integrated portal containing support articles, product info, manuals, FAQs etc. for customers and agents.
- Customer Support Tools - Live chat, shared inbox, call management system, real-time analytics to engage and support customers.
- Business Insights - Custom reports, satisfaction surveys help understand trends, measure performance and identify areas of improvement.
- Mobile App - Native apps allow agents to manage tickets and provide support on-the-go.
- Third-party Integrations - Integrates with communication, payment systems, CRMs etc. via Zapier, APIs.
- Multi-channel Support - Email, social media, webforms to manage queries from different platforms on one system.
Key benefits of choosing Supto include improving first-call resolution, enhanced internal collaboration, reduced delays in response times, complete visibility into operations and higher customer satisfaction levels.
Supto Features
Features
- Ticket management
- Knowledge base
- Customer support
- Business insights
Pricing
- Freemium
- Subscription-Based
Pros
Easy to use interface
Automation capabilities
Multiple support channels
Customizable workflows
Cons
Limited reporting
No native mobile apps
Steep learning curve initially
Official Links
The Best Supto Alternatives
Top Business & Commerce and Customer Service & Support and other similar apps like Supto
Here are some alternatives to Supto:
Suggest an alternative ❐
Tinder
Tinder is a widely popular mobile dating application launched in 2012. It innovated the online dating scene with its revolutionary left/right swiping mechanic to like or pass on potential matches. With over 50 million monthly active users as of 2020, Tinder pioneered an engaging user experience that made online dating...
Feeld
Feeld is a progressive, sex-positive dating app aimed at open-minded singles and couples who want to explore their sexuality, desires, and boundaries. Launched in 2014, it originated as a platform for couples and singles interested in threesomes or group encounters, operating under the name '3nder'.Over the years, Feeld has evolved...
Fling Dating
Fling Dating is a fast-growing mobile dating app designed for casual dating and hookups among singles in close proximity. Launched in 2017, Fling markets itself as an alternative to more relationship-oriented apps like Tinder, promoting no-strings-attached encounters and physical chemistry over long-term compatibility.The Fling interface is Tinder-like, allowing users to...
F*ck Marry Kill - Social Game
F*ck Marry Kill is a social game typically played among friends as a party game or icebreaker. One player will name 3 people, usually celebrities, and the other players must decide which person they would choose to have sexual relations with (F*ck), marry, or kill.The premise of the game is...
OkCupid
OkCupid is a widely-used free online dating platform and mobile app, originally launched in 2004. It utilizes a unique matchmaking system based on user responses to OkCupid's questionnaire and profile questions to find compatible potential partners. OkCupid emphasizes statistical matches based on answers and interests rather than relying solely on...
Hinge
Hinge is a mobile dating app that helps users find serious relationships rather than casual encounters. Launched in 2012, Hinge uses data from your Facebook profile to match you with friends of friends who are looking to date.The app aims to connect users who are looking for meaningful connections and...
The League
The League is an exclusive dating app launched in 2015, marketed towards young professionals. Often described as the dating app for the elites, The League uses advanced filtering techniques and stringent acceptance criteria to only allow in ambitious, high-achieving singles.Users are required to apply by submitting their LinkedIn profile, job...
Loveflutter
Loveflutter is a dating and matchmaking mobile app launched in 2013. It uses a proprietary matching algorithm that incorporates your Facebook profile data, interests, personality traits, and more to predict compatibility between potential matches.Unlike traditional dating apps that focus primarily on appearance, Loveflutter digs deeper to understand intrinsic compatibility. When...
Ane.lt
ane.lt is a free online anonymization service that focuses on privacy protection and anonymity on the web. It works as an anonymous proxy, allowing users to visit, view and interact with websites anonymously without revealing their IP addresses or personal information.Here are some key features of ane.lt:Hides and protects user's...
