Talkable

Talkable

Talkable is a customer referral and loyalty platform that helps ecommerce companies acquire new customers through word-of-mouth recommendations. It provides tools to create incentive programs that encourage existing customers to promote products via referral links.
Talkable image
referral marketing ecommerce loyalty wordofmouth

Talkable: Customer Referral & Loyalty Platform for Ecommerce

A customer referral and loyalty platform helping ecommerce companies acquire new customers through word-of-mouth recommendations, incentivizing existing customers with referral link programs.

What is Talkable?

Talkable is a robust customer referral and loyalty platform designed for ecommerce companies. It enables businesses to leverage existing customer networks to acquire new customers through word-of-mouth recommendations.

The software provides a set of tools to create and manage incentive programs that encourage customers to promote products through referral links shared via email, social media, or text. When a new customer makes a purchase using a referral link, the referrer receives a reward such as a discount code or cash back.

Key features of Talkable include:

  • Customizable referral program rules and rewards
  • Fraud protection and validation of new referrals
  • Referral links and widgets for sharing
  • Analytics to track program performance
  • Automated drip campaigns to re-engage referrers
  • Flexible reward fulfillment methods
  • Integration with leading ecommerce platforms

Talkable is used by over 500 ecommerce companies including Pepsi, Chobani, FIGS, and UNTUCKit. It offers effective tools to tap into customer networks to acquire new buyers in a cost-efficient manner.

Talkable Features

Features

  1. Referral marketing campaigns
  2. Social sharing
  3. Rewards and incentives
  4. Coupon codes
  5. A/B testing
  6. Analytics and reporting

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Detailed analytics

Customizable campaigns

Integrates with ecommerce platforms

Increases customer engagement

Cons

Can be complex for beginners

Limitations with free plan

Requires developer resources to integrate


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