TalkGuest

TalkGuest

TalkGuest is a live chat and chatbot software designed for websites to engage visitors and collect leads. It allows adding chatbots with AI conversations as well as live chat with agents to improve sales and support.
TalkGuest image
chat chatbot live-chat website-chat customer-engagement

TalkGuest: Live Chat & Chatbot Software

Live chat and chatbot software for websites to engage visitors, collect leads and improve sales and support with AI-powered conversations and human agents.

What is TalkGuest?

TalkGuest is a flexible live chat and chatbot software solution designed for websites of all sizes. It makes it easy to engage visitors in real-time conversations to provide support, qualify leads, and drive more sales.

Key features include:

  • Chatbots with artificial intelligence - Create highly customizable chatbots that can have natural conversations and even show empathy.
  • Live chat - Chat with visitors in real-time via desktop or mobile to provide assistance and capture more leads.
  • Proactive invitations - Set rules to automatically invite visitors to start chats based on behavior or time on site.
  • Visitor info and history - See detailed visitor profiles and history to provide personalized service.
  • Dynamic forms & surveys - Collect information with custom chat forms to qualify leads.
  • Analytics & reports - In-depth analytics reveal conversions, ROI, wait times, most popular pages, and more to optimize results.
  • Mobile-ready - Fully responsive interface with native iOS and Android apps so agents can chat on any device.
  • Custom branding - Match the look and feel of your website with custom chat widget colors, logos, and pages.

Overall, TalkGuest makes it easy for websites to engage visitors and turn them into leads and customers with AI chatbots and live chat capabilities.

TalkGuest Features

Features

  1. Live chat
  2. Chatbots
  3. Lead generation
  4. Real-time visitor tracking
  5. Chat templates
  6. Customizable chat widget
  7. Agent collaboration
  8. Canned responses
  9. Visitor profiles
  10. Reporting and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Chatbot builder with AI

Lead capture forms

Mobile-friendly

Multiple chatbots

Real-time analytics

Integrates with CRM and helpdesk

Cons

Limited customization options

No video/voice chat

Third-party integrations cost extra

Chatbot conversations can be rigid

Lacks some advanced features


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