Transactional Email

Transactional Email

Transactional email refers to automated emails sent in response to user actions. It is used to deliver purchase confirmations, password reset emails, notifications, alerts, and other real-time communications.
transactional automation notifications alerts confirmations

Transactional Email: Automate Real-Time Communications

Transactional email refers to automated emails sent in response to user actions. It is used to deliver purchase confirmations, password reset emails, notifications, alerts, and other real-time communications.

What is Transactional Email?

Transactional email refers to automated emails that are sent in response to certain user actions or events. Unlike bulk or marketing emails, transactional emails are triggered by specific interactions a user takes on a website or platform.

Some common examples of transactional emails include:

  • Order confirmations and shipping notifications from ecommerce sites
  • Password reset emails when users request to reset their login credentials
  • Alerts about new notifications or activities related to a user's account
  • Messages informing users of a status update, such as a support ticket resolution or payment confirmation

Transactional emails serve an important purpose by giving users timely and relevant information when they need it. They help to facilitate many common functions and workflows for online platforms and services.

Key benefits of transactional email include improving customer experience, increasing engagement and improving conversion rates on calls-to-action within emails. Delivering these real-time communications via email ensures that users get important notifications even if they are not currently logged into an application.

Due to the nature of transactional emails being automated and triggered by user actions, dedicated infrastructure and services are required to handle the sending load and ensure proper delivery. Example transactional email service providers include SendGrid, Mailgun, SparkPost and Amazon SES.

Transactional Email Features

Features

  1. Automated email delivery
  2. Real-time communication
  3. Customizable email templates
  4. Tracking and analytics
  5. Integrations with popular platforms and services
  6. Scalable infrastructure
  7. High deliverability rates
  8. Personalization and dynamic content

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Improved customer experience

Increased engagement and conversion rates

Reduced manual effort for sending transactional emails

Detailed reporting and analytics

Reliable and scalable infrastructure

Cons

Potential for higher costs compared to self-hosted solutions

Dependence on a third-party service provider

Potential for deliverability issues if not properly configured

Limited customization options in some cases

Official Links


The Best Transactional Email Alternatives

Top Business & Commerce and Email Marketing and other similar apps like Transactional Email


Mailchimp icon

Mailchimp

Mailchimp is a popular email marketing platform used by small businesses, bloggers, and enterprises to design and send marketing emails and automate interactions with contacts and customers. It offers an easy-to-use drag-and-drop builder to create professional-looking email campaigns along with a library of free templates.Key features of Mailchimp include:Intuitive email...
Mailchimp image
Sendgrid icon

Sendgrid

SendGrid is a popular email delivery platform founded in 2009 and based in Denver, Colorado. It provides cloud-based email infrastructure to help businesses send transactional and marketing emails at scale.Some key features and benefits of SendGrid include:Reliable delivery of emails with low bounce rates through SendGrid's globally distributed serversScalability to...
Sendgrid image
1and1Mail icon

1and1Mail

1and1Mail is a free webmail service offered by 1&1, a large web hosting and cloud services provider. It gives users a professional-looking @1and1.com email address with 15GB of storage space, which is quite generous compared to other free email providers.Some key features of 1and1Mail include:A clean, ad-free interface that focuses...
Mailjet icon

Mailjet

Mailjet is an email service provider founded in 2010 that focuses on transactional, marketing, and automation email features. It provides users with dedicated IP addresses to ensure email deliverability, along with real-time analytics and monitoring of email campaigns.Key features of Mailjet include:Easy API and SMTP integration for sending high volumes...
Mailjet image
Amazon Simple Email Service icon

Amazon Simple Email Service

Amazon Simple Email Service (Amazon SES) is a cost-effective, flexible, and scalable cloud-based email sending service for businesses of all sizes. It enables sending of high-volume email communications including transactional, marketing, or any other email at scale through a simple API call or using AWS SDKs.Key features of Amazon SES...
Amazon Simple Email Service image
Mailgun icon

Mailgun

Mailgun is an email sending and receiving service built specifically for developers and applications. It makes it easy to integrate email functionality into websites, apps, and platforms via its robust email API.Some key aspects of Mailgun include:Powerful email API for sending, receiving, and tracking emails at scaleFlexible ways to customize...
Mailgun image
Elastic Email icon

Elastic Email

Elastic Email is an email delivery service designed for sending high-volume transactional, marketing, and commercial email. It was founded in 2012 with a focus on deliverability, allowing senders to reliably reach user inboxes.Key features of Elastic Email include:API and SMTP interfaces for integrating with applications and sending emailDedicated IP addresses...
Elastic Email image
ImprovMX.com icon

ImprovMX.com

ImprovMX is an email deliverability platform designed to help companies improve the delivery of their email campaigns into the inbox. It focuses on improving key email sender reputation factors like IP address reputation, domain authentication, and inbox placement.Key features of ImprovMX include:IP Warming - Safely ramp up the volume of...
ImprovMX.com image
TurboSMTP icon

TurboSMTP

turboSMTP is a powerful email delivery platform built to make sending high volumes of email easy, reliable, and fast. Some key features of turboSMTP include:Drag & Drop Campaign Builder - Easily create professional email campaigns by dragging in different content blocks for images, text, buttons, social sharing, etc.Detailed Analytics &...
TurboSMTP image
JangoSMTP icon

JangoSMTP

JangoSMTP is a Windows-based SMTP server program that provides a simple way to send email directly from your computer, without needing to set up an email client. It can be useful for software developers, system administrators, or anyone who needs to send automated emails.Some key features of JangoSMTP include:Easy installation...
JangoSMTP image
SendPulse icon

SendPulse

SendPulse is a cloud-based email marketing and automation platform suitable for small businesses, online stores, bloggers, marketing agencies and enterprises. It provides users with various tools to create professional emails and newsletters, collect contacts, organize and manage subscriber lists, set up automated email workflows and campaigns, and analyze the results.Some...
SendPulse image