Transactional email refers to automated emails sent in response to user actions. It is used to deliver purchase confirmations, password reset emails, notifications, alerts, and other real-time communications.
Transactional email refers to automated emails that are sent in response to certain user actions or events. Unlike bulk or marketing emails, transactional emails are triggered by specific interactions a user takes on a website or platform.
Some common examples of transactional emails include:
Transactional emails serve an important purpose by giving users timely and relevant information when they need it. They help to facilitate many common functions and workflows for online platforms and services.
Key benefits of transactional email include improving customer experience, increasing engagement and improving conversion rates on calls-to-action within emails. Delivering these real-time communications via email ensures that users get important notifications even if they are not currently logged into an application.
Due to the nature of transactional emails being automated and triggered by user actions, dedicated infrastructure and services are required to handle the sending load and ensure proper delivery. Example transactional email service providers include SendGrid, Mailgun, SparkPost and Amazon SES.
Here are some alternatives to Transactional Email:
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