Aircall vs Sideline

Struggling to choose between Aircall and Sideline? Both products offer unique advantages, making it a tough decision.

Aircall is a Social & Communications solution with tags like cloudbased, phone-system, call-center, virtual-pbx, ivr, crm-integration.

It boasts features such as Cloud-based phone system and call center software, Virtual PBX setup, Manage multiple phone numbers, Interactive voice menus for callers, Integrations with CRM, helpdesk, and other business tools and pros including Easy to set up and use, Scalable for growing businesses, Robust call management features, Seamless integrations with popular business software.

On the other hand, Sideline is a Social & Communications product tagged with second-phone-number, keep-personal-and-work-separate, call-forwarding, voicemail-transcripts, block-contacts.

Its standout features include Second phone number, Call forwarding, Voicemail transcripts, Blocking contacts, Conference calling, Call recording, Visual voicemail, Do not disturb mode, and it shines with pros like Keeps personal and work calls separate, Easy to set up and use, Affordable pricing, Good call quality, Useful features like voicemail transcripts.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Aircall

Aircall

Aircall is a cloud-based phone system and call center software designed for small and medium businesses. It allows companies to set up a virtual PBX, manage multiple phone numbers, create interactive voice menus for callers, and integrate call and text functionalities with popular business tools like CRM platforms, helpdesk software, and more.

Categories:
cloudbased phone-system call-center virtual-pbx ivr crm-integration

Aircall Features

  1. Cloud-based phone system and call center software
  2. Virtual PBX setup
  3. Manage multiple phone numbers
  4. Interactive voice menus for callers
  5. Integrations with CRM, helpdesk, and other business tools

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable for growing businesses

Robust call management features

Seamless integrations with popular business software

Cons

Limited customization options

Pricing can be expensive for small businesses

Limited international coverage in some regions


Sideline

Sideline

Sideline is a phone app that provides users with a second phone number to keep their personal and work calls separate. It has features like call forwarding, voicemail transcripts, blocking contacts and more.

Categories:
second-phone-number keep-personal-and-work-separate call-forwarding voicemail-transcripts block-contacts

Sideline Features

  1. Second phone number
  2. Call forwarding
  3. Voicemail transcripts
  4. Blocking contacts
  5. Conference calling
  6. Call recording
  7. Visual voicemail
  8. Do not disturb mode

Pricing

  • Freemium
  • Subscription-Based

Pros

Keeps personal and work calls separate

Easy to set up and use

Affordable pricing

Good call quality

Useful features like voicemail transcripts

Cons

Mobile app only, no desktop app

Number porting can take time

Some features require premium plan

Limited international calling