Aircall vs Sideline

Struggling to choose between Aircall and Sideline? Both products offer unique advantages, making it a tough decision.

Aircall is a Social & Communications solution with tags like cloudbased, phone-system, call-center, virtual-pbx, ivr, crm-integration.

It boasts features such as Cloud-based phone system and call center software, Virtual PBX setup, Manage multiple phone numbers, Interactive voice menus for callers, Integrations with CRM, helpdesk, and other business tools and pros including Easy to set up and use, Scalable for growing businesses, Robust call management features, Seamless integrations with popular business software.

On the other hand, Sideline is a Social & Communications product tagged with second-phone-number, keep-personal-and-work-separate, call-forwarding, voicemail-transcripts, block-contacts.

Its standout features include Second phone number, Call forwarding, Voicemail transcripts, Blocking contacts, Conference calling, Call recording, Visual voicemail, Do not disturb mode, and it shines with pros like Keeps personal and work calls separate, Easy to set up and use, Affordable pricing, Good call quality, Useful features like voicemail transcripts.

Feature	Aircall	Sideline
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Aircall

Description: Aircall is a cloud-based phone system and call center software designed for small and medium businesses. It allows companies to set up a virtual PBX, manage multiple phone numbers, create interactive voice menus for callers, and integrate call and text functionalities with popular business tools like CRM platforms, helpdesk software, and more.

Sideline

Description: Sideline is a phone app that provides users with a second phone number to keep their personal and work calls separate. It has features like call forwarding, voicemail transcripts, blocking contacts and more.

Key Features Comparison

Aircall Features

• Cloud-based phone system and call center software
• Virtual PBX setup
• Manage multiple phone numbers
• Interactive voice menus for callers
• Integrations with CRM, helpdesk, and other business tools

Sideline Features

• Second phone number
• Call forwarding
• Voicemail transcripts
• Blocking contacts
• Conference calling
• Call recording
• Visual voicemail
• Do not disturb mode

Pros & Cons Analysis

Aircall

Pros

• Easy to set up and use
• Scalable for growing businesses
• Robust call management features
• Seamless integrations with popular business software

Cons

• Limited customization options
• Pricing can be expensive for small businesses
• Limited international coverage in some regions

Sideline

Pros

• Keeps personal and work calls separate
• Easy to set up and use
• Affordable pricing
• Good call quality
• Useful features like voicemail transcripts

Cons

• Mobile app only, no desktop app
• Number porting can take time
• Some features require premium plan
• Limited international calling

Pricing Comparison

Aircall

• Subscription-Based

Sideline

• Freemium
• Subscription-Based