AltosMail vs Chatwoot

Struggling to choose between AltosMail and Chatwoot? Both products offer unique advantages, making it a tough decision.

AltosMail is a Online Services solution with tags like opensource, selfhosted, privacy, security, encryption.

It boasts features such as Open source code, Self-hosted, Custom domains, Encrypted data storage, Inbox organization tools, Email aliases, Automatic encryption, Mobile apps, Calendar, Contacts, File storage and pros including High security and privacy, Full data ownership and control, Avoid reliance on big email providers, Customizable features and interface, Active development community, Free and open source.

On the other hand, Chatwoot is a Social & Communications product tagged with opensource, customer-engagement, conversations, website, mobile-app, realtime, unlimited-agents, canned-responses, contact-forms, integrations.

Its standout features include Unlimited agents, Canned responses, Contact forms, Real-time chat, Team inbox, Conversation tagging, Chatbot integration, Third-party integrations, and it shines with pros like Open source, Free for unlimited agents, Customizable and extensible, Self-hosted option available, Good documentation, Active development community.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

AltosMail

AltosMail

AltosMail is an open-source email service focused on security and privacy for personal and business users. It is self-hosted with custom domains and encrypted data storage. AltosMail offers inbox organization tools, email aliases, automatic encryption, and other features. It's designed for easy installation and use.

Categories:
opensource selfhosted privacy security encryption

AltosMail Features

  1. Open source code
  2. Self-hosted
  3. Custom domains
  4. Encrypted data storage
  5. Inbox organization tools
  6. Email aliases
  7. Automatic encryption
  8. Mobile apps
  9. Calendar
  10. Contacts
  11. File storage

Pricing

  • Open Source

Pros

High security and privacy

Full data ownership and control

Avoid reliance on big email providers

Customizable features and interface

Active development community

Free and open source

Cons

Requires technical expertise to set up and manage

Limited support options

Fewer features than paid services

Must maintain own server and backups


Chatwoot

Chatwoot

Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting their website or mobile app in real-time. Key features include unlimited agents, canned responses, contact forms, and integrations with other software.

Categories:
opensource customer-engagement conversations website mobile-app realtime unlimited-agents canned-responses contact-forms integrations

Chatwoot Features

  1. Unlimited agents
  2. Canned responses
  3. Contact forms
  4. Real-time chat
  5. Team inbox
  6. Conversation tagging
  7. Chatbot integration
  8. Third-party integrations

Pricing

  • Open Source
  • Freemium

Pros

Open source

Free for unlimited agents

Customizable and extensible

Self-hosted option available

Good documentation

Active development community

Cons

Limited native integrations

Can be resource intensive to self-host

Mobile app needs improvement

Steeper learning curve than some competitors