AnyDesk vs GoTo Resolve

Struggling to choose between AnyDesk and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

AnyDesk is a Remote Work & Education solution with tags like remote-desktop, screen-sharing, remote-support, remote-access.

It boasts features such as Remote desktop access, File transfer, VPN tunneling, Multi-monitor support, Drawing tools, Address book, Unattended access, Session recording and pros including Fast and lightweight, Easy to use interface, Strong encryption, Cross-platform compatibility, Free for personal use.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	AnyDesk	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

AnyDesk

Description: AnyDesk is a fast and lightweight remote desktop software that allows users to securely access computers and other devices remotely. It works across all major operating systems like Windows, macOS, Linux and mobile platforms.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

AnyDesk Features

• Remote desktop access
• File transfer
• VPN tunneling
• Multi-monitor support
• Drawing tools
• Address book
• Unattended access
• Session recording

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

AnyDesk

Pros

• Fast and lightweight
• Easy to use interface
• Strong encryption
• Cross-platform compatibility
• Free for personal use

Cons

• Limited customization options
• No mobile device support for Linux
• Free version lacks some features like address book

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

AnyDesk

• Freemium
• Subscription-Based

GoTo Resolve

• Freemium
• Subscription-Based