ArcChat.com vs ProProfs Chat

Struggling to choose between ArcChat.com and ProProfs Chat? Both products offer unique advantages, making it a tough decision.

ArcChat.com is a Social & Communications solution with tags like chat, messaging, realtime, webbased.

It boasts features such as Public chatrooms, Private messaging, User profiles, Emoticons, File sharing and pros including Free to use, Easy to access via web browser, Real-time communication, Public and private options.

On the other hand, ProProfs Chat is a Social & Communications product tagged with live-chat, realtime-messaging, customer-support.

Its standout features include Unlimited agents, Canned responses, Chatbots, Visitor monitoring, Integration with popular software, and it shines with pros like Easy to use interface, Customizable design, Real-time analytics, Omnichannel support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ArcChat.com

ArcChat.com

ArcChat.com is a free, web-based chat platform that allows real-time communication between people through instant messaging. It has public chatrooms and also supports private messages between users.

Categories:
chat messaging realtime webbased

ArcChat.com Features

  1. Public chatrooms
  2. Private messaging
  3. User profiles
  4. Emoticons
  5. File sharing

Pricing

  • Free

Pros

Free to use

Easy to access via web browser

Real-time communication

Public and private options

Cons

Limited features compared to paid platforms

Relies on ads

Less secure than enterprise chat tools


ProProfs Chat

ProProfs Chat

ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbots, visitor monitoring, and integration with popular software.

Categories:
live-chat realtime-messaging customer-support

ProProfs Chat Features

  1. Unlimited agents
  2. Canned responses
  3. Chatbots
  4. Visitor monitoring
  5. Integration with popular software

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Customizable design

Real-time analytics

Omnichannel support

Cons

Limited third-party integrations

No video/voice calling

Lack of advanced reporting