Articents vs Zibbet

Struggling to choose between Articents and Zibbet? Both products offer unique advantages, making it a tough decision.

Articents is a Business & Commerce solution with tags like customer-service, conversations, unified-inbox, multichannel, social-media.

It boasts features such as Unified inbox, Multi-channel support, Customer service workflow automation, Ticketing system, Knowledge base, Real-time analytics and pros including Improves customer satisfaction, Increases agent productivity, Omnichannel support, Easy to use interface, Scalable.

On the other hand, Zibbet is a Business & Commerce product tagged with ecommerce, handmade, artisan, crafts.

Its standout features include Online marketplace for handmade goods, Allows artisans/crafters to set up free online storefronts, Sell products directly to buyers, Customizable storefronts, Product listings, Payment processing, Order management, SEO features, Social media integration, and it shines with pros like Free to set up storefront, No monthly fees, Low commission fees, Good for small/independent sellers, Focused on handmade/craft goods, Active community, Easy to use interface, Good features for new sellers.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Articents

Articents

Articents is a customer service software that allows companies to manage customer conversations across multiple channels like email, live chat, messengers, and social media from one unified inbox. It helps track, assign, and resolve customer queries more efficiently.

Categories:
Business & Commerce Customer Service
customer-service conversations unified-inbox multichannel social-media

Articents Features

  1. Unified inbox
  2. Multi-channel support
  3. Customer service workflow automation
  4. Ticketing system
  5. Knowledge base
  6. Real-time analytics

Pricing

  • Subscription-Based

Pros

Improves customer satisfaction

Increases agent productivity

Omnichannel support

Easy to use interface

Scalable

Cons

Can be expensive for small businesses

Steep learning curve

Limited customization options

Third-party integrations need improvement

Zibbet

Zibbet

Zibbet is an online marketplace for handmade goods and craft supplies. It allows artisans and crafters to set up a free online storefront to sell their products to a community of buyers looking for unique, handmade items.

Categories:
Business & Commerce Marketplaces
ecommerce handmade artisan crafts

Zibbet Features

  1. Online marketplace for handmade goods
  2. Allows artisans/crafters to set up free online storefronts
  3. Sell products directly to buyers
  4. Customizable storefronts
  5. Product listings
  6. Payment processing
  7. Order management
  8. SEO features
  9. Social media integration

Pricing

  • Freemium

Pros

Free to set up storefront

No monthly fees

Low commission fees

Good for small/independent sellers

Focused on handmade/craft goods

Active community

Easy to use interface

Good features for new sellers

Cons

Less brand recognition than Etsy

Smaller buyer pool than large marketplaces

Limited marketing/advertising options

Less flexibility in storefront design

Less seller support than larger platforms