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Askville vs UseResponse

A side-by-side look at Askville and UseResponse. For an in-depth review of either product, follow the links below.

Askville

Askville

Online Services

Askville is a community question-and-answer website launched by Amazon in 2007. Users can post questions on various topics and receive answers from members of the Askville community.

communityqaamazon
UseResponse

UseResponse

Business & Commerce

UseResponse is a customer service software that helps teams deliver fast, consistent, and personalized support across channels. It enables efficient ticket routing, knowledge base management, and automation workflows.

customer-serviceticketingknowledge-baseautomation