Aspia vs GoTo Resolve

Struggling to choose between Aspia and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Aspia is a Remote Work & Education solution with tags like remote-access, file-transfer, crossplatform.

It boasts features such as Remote desktop access, File transfer, Multi-monitor support, Cross-platform support, Encrypted connections, Recording sessions, Text messaging, Virtual machine support and pros including Easy to use interface, Good performance, Secure encryption, Free for personal use, Works across platforms.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	Aspia	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

Aspia

Description: Aspia is a remote desktop software that allows users to access and control a computer or server from another location. It provides secure connections, file transfer capabilities, multi-monitor support, and cross-platform accessibility for Windows, Mac, Linux, Android, and iOS devices.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

Aspia Features

• Remote desktop access
• File transfer
• Multi-monitor support
• Cross-platform support
• Encrypted connections
• Recording sessions
• Text messaging
• Virtual machine support

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

Aspia

Pros

• Easy to use interface
• Good performance
• Secure encryption
• Free for personal use
• Works across platforms

Cons

• Limited free version
• Can be laggy at times
• Lacks some advanced features of paid options

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

Aspia

• Freemium
• Subscription-Based

GoTo Resolve

• Freemium
• Subscription-Based