Aspia vs GoTo Resolve

Struggling to choose between Aspia and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Aspia is a Remote Work & Education solution with tags like remote-access, file-transfer, crossplatform.

It boasts features such as Remote desktop access, File transfer, Multi-monitor support, Cross-platform support, Encrypted connections, Recording sessions, Text messaging, Virtual machine support and pros including Easy to use interface, Good performance, Secure encryption, Free for personal use, Works across platforms.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Aspia

Aspia

Aspia is a remote desktop software that allows users to access and control a computer or server from another location. It provides secure connections, file transfer capabilities, multi-monitor support, and cross-platform accessibility for Windows, Mac, Linux, Android, and iOS devices.

Categories:
remote-access file-transfer crossplatform

Aspia Features

  1. Remote desktop access
  2. File transfer
  3. Multi-monitor support
  4. Cross-platform support
  5. Encrypted connections
  6. Recording sessions
  7. Text messaging
  8. Virtual machine support

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Good performance

Secure encryption

Free for personal use

Works across platforms

Cons

Limited free version

Can be laggy at times

Lacks some advanced features of paid options


GoTo Resolve

GoTo Resolve

GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Categories:
help-desk it-support ticket-management slas asset-tracking knowledge-base

GoTo Resolve Features

  1. Ticket management
  2. SLA management
  3. Asset tracking
  4. Knowledge base
  5. Reporting and analytics
  6. Automation and workflows
  7. Self-service portal
  8. Integration with other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Robust ticket management capabilities

Powerful automation features

Good knowledge base and self-service options

Flexible pricing options

Cons

Mobile app could be better

Setup and configuration can be complex initially

Reporting is not as customizable as some competitors

Lacks native social media integration