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Automerge vs Smartsupp

A side-by-side look at Automerge and Smartsupp. For an in-depth review of either product, follow the links below.

Automerge

Automerge

Development

Automerge is a JSON-like data structure and algorithms for building collaborative applications. It allows multiple users to edit shared documents simultaneously while ensuring that all copies remain converged without needing a central server.

jsoncollaborative-editingrealtime
Smartsupp

Smartsupp

Online Services

Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.

chatlive-chatcustomer-serviceanalytics