Struggling to choose between AWStats and Keitaro Tracker? Both products offer unique advantages, making it a tough decision.
AWStats is a Network & Admin solution with tags like log-analysis, web-traffic, statistics.
It boasts features such as Analyzes web, FTP, mail and streaming media server log files, Provides statistics on visits, pages, hits, hour by hour usage, domains/countries of hosts, search engines, keywords, robots, broken links, file types, browsers etc, Supports log files from all major web servers like Apache, IIS, etc, Generates HTML reports for easy viewing of statistics, Supports geolocation of visitors based on IP address, Customizable with plugins and language translations and pros including Free and open source, Works on all major operating systems, Very customizable and extensible, Large user community and developer support, Provides very detailed analytics and reporting.
On the other hand, Keitaro Tracker is a Business & Commerce product tagged with ticket-management, help-desk, customer-support.
Its standout features include Ticket management, SLA enforcement, Self-service portal, Knowledge base, User roles and permissions, Email piping, REST API, and it shines with pros like Open source and free, Easy to set up and use, Good for small to midsize teams, Customizable and extensible.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
AWStats is a free, open source log file analyzer for web analytics. It produces statistics about website traffic and visitors from web, FTP, mail server or streaming media server log files.
Keitaro Tracker is an open source ticket support system and help desk software. It allows companies to provide customer support and manage internal ticketing systems through features like ticket management, SLA enforcement, self-service portal, and more.