
Description: AzureDesk is a cloud-based IT service management solution designed to help IT teams manage services, assets, issues and requests. It comes with pre-built ITS workflows and is built on Microsoft Azure technology.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Zammad is an open-source helpdesk and customer support system. It features ticket management, knowledge base, customer portal, and integrations with various other business systems. Zammad aims to provide an affordable alternative to expensive commercial systems with similar functionality.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API