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Beacons vs Simple It Helpdesk

A side-by-side look at Beacons and Simple It Helpdesk. For an in-depth review of either product, follow the links below.

Beacons

Beacons

Beacons are small Bluetooth low energy devices that broadcast signals which can be detected by mobile apps and devices in close proximity. They enable location-based features and micro-interactions.

Simple It Helpdesk

Simple It Helpdesk

Business & Commerce

Simple It Helpdesk is an easy to use help desk and customer service software. It allows companies to track, manage, and solve customer issues with email ticketing and a knowledge base. Key features include email automation, SLAs and reminders, canned responses, and custom ticket fields and views.

help-deskticketingknowledge-baseemail-automationslasreminders