Simple It Helpdesk is an easy to use help desk and customer service software. It allows companies to track, manage, and solve customer issues with email ticketing and a knowledge base. Key features include email automation, SLAs and reminders, canned responses, and custom ticket fields and views.
Simple It Helpdesk is a cloud-based customer service and help desk software designed for small to midsize businesses. It provides a variety of capabilities to assist companies in managing customer queries, issues, and requests efficiently.
Key features of Simple It Helpdesk include:
Overall, Simple It Helpdesk is an affordable and easy-to-use help desk system suitable for SMBs looking to deliver customer support across multiple channels while efficiently tracking and responding to requests.
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