Box SimpleShare vs GoTo Resolve

Struggling to choose between Box SimpleShare and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Box SimpleShare is a File Sharing solution with tags like cloud, file-sharing, collaboration, storage, sync.

It boasts features such as Unlimited storage, File sharing, Access files from any device, Simple permissions controls, Integrations with Google Apps and Office and pros including Free, Unlimited storage, Easy file sharing, Accessible from anywhere.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	Box SimpleShare	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	File Sharing	Business & Commerce

Product Overview

Box SimpleShare

Description: Box SimpleShare is a free cloud content management and file sharing service for individuals. It allows users to store, share, and access files online from any device. The basic version includes unlimited storage, simple permissions controls, and integrations with Google Apps and Office.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

Box SimpleShare Features

• Unlimited storage
• File sharing
• Access files from any device
• Simple permissions controls
• Integrations with Google Apps and Office

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

Box SimpleShare

Pros

• Free
• Unlimited storage
• Easy file sharing
• Accessible from anywhere

Cons

• Limited features compared to paid plans
• No advanced permissions controls
• Lack of enterprise features

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

Box SimpleShare

• Free
• Freemium

GoTo Resolve

• Freemium
• Subscription-Based