Cacti vs osTicket

Cacti

Description: Cacti is an open-source network monitoring and graphing tool that provides easy monitoring of network devices and servers. It polls devices for utilization data, stores the data, and generates graphs and statistics to help analyze network traffic and utilization.

Type: software

Pricing: Open Source

osTicket

Description: osTicket is an open source ticket support system that allows companies to track, prioritize, and solve customer support tickets. It is lightweight, easy to set up, and enables efficient workflow.

Type: software

Pricing: Open Source

Cacti Features

• Graphing and monitoring tool for network devices
• Supports SNMP polling for data collection
• Customizable graphs and dashboards
• Threshold-based alerting
• Supports RRDTool for data storage
• Web-based interface
• Plugin architecture for extendibility

osTicket Features

• Ticket management
• Email piping
• Knowledgebase
• SLA enforcement
• Canned responses
• Ticket filters
• User roles and permissions
• Multilingual support
• REST API

Cacti

• Open Source

osTicket

• Open Source