Best osTicket Alternatives (91)

Looking for a osTicket alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.

What is osTicket? osTicket is an open source ticket support system that allows companies to track, prioritize, and solve customer support tickets. It is lightweight, easy to set up, and enables efficient workflow.

Top Alternatives to osTicket

AJ Help Desk SAAS is a cloud-based help desk software that allows businesses to manage customer inquiries and internal IT …

Inforobo is an open source business intelligence and data warehousing platform. It provides tools for reporting, analytics, dashboards, and data …

Zammad is an open-source helpdesk and customer support system. It features ticket management, knowledge base, customer portal, and integrations with …

RepairShopr is a cloud-based point of sale and shop management software designed for repair shops and service centers. It allows …

Full Help is a help authoring and content management software that allows companies to easily create, manage, and deliver help …

Best Support System is a customer service software that helps companies deliver exceptional support across channels. It includes shared inbox, …

SupportPal is a help desk and customer support software that allows companies to manage customer queries, tickets, and conversations from …

Vision Helpdesk is a help desk and IT service management software designed for small to large businesses. It features functionalities …

Brimir is an open-source help desk software that allows users to manage customer support tickets, email correspondences, and knowledge base …

Helprace is a customer service software that provides ticketing, knowledge base, community forums, and customer support analytics. It helps companies …

ProProfs Help Desk is a cloud-based customer service software that allows companies to manage customer support tickets, self-service knowledge base, …

Web Help Desk is a web-based IT help desk and asset management software. It allows companies to track IT tickets, …

Raiseaticket is a cloud-based IT service desk and asset management software. It allows companies to track IT assets, manage service …

AzureDesk is a cloud-based IT service management solution designed to help IT teams manage services, assets, issues and requests. It …

Znuny is an open-source IT monitoring and management software. It provides infrastructure and application monitoring, alerting, reporting, and more for …

Engati is an AI-powered conversational automation platform that allows you to build chatbots and virtual assistants for customer service, support, …

Bornevia is an open-source workflow management and business process software. It provides tools to model, automate, manage, and optimize business …

Gorgias Helpdesk is a customer service software that helps companies deliver faster, personalized support across multiple channels like email, live …

Faveo Helpdesk is an open source help desk and customer support ticket system. It is feature-rich, customizable, and easy to …

Helpninja is a customer service software that provides businesses with shared inboxes, help desk, knowledge base, and automation tools to …

UseResponse is a customer service software that helps teams deliver fast, consistent, and personalized support across channels. It enables efficient …

Handesk is a help desk and customer support software that aims to make support operations efficient and customer-centric. It provides …

Helpy.io is a customer service software that provides help desk ticketing features, live chat, and knowledge base capabilities. It includes …

Beingo is an alternative to PowerPoint. It's an online presentation software that allows users to create visually appealing presentations with …

HelpCrunch is a help desk and customer service software that allows companies to manage customer support across multiple channels like …

Deskpro is a helpdesk and customer support software that allows companies to manage customer queries and requests. It includes features …

BusyBench is an open-source benchmarking software designed to evaluate the performance of PostgreSQL databases under intensive workloads. It allows simulating …

JitBit Helpdesk is a help desk ticketing system designed for SMBs. Its intuitive interface makes it easy to organize customer …

HESK is an open source help desk and customer support ticket system. It allows companies to provide customer support through …

InvGate Service Desk is an IT service management software that allows companies to track, manage, and resolve IT support tickets. …

OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and …

GLPI is an open source IT asset management and help desk software. It allows organizations to inventory their IT hardware …

Actioner is an automation platform that allows you to build workflows and integrate various apps and services. It provides a …

NodePoint is an open-source node.js content management system and web framework that allows developers to build scalable websites and web …

Verax Service Desk is an IT service management software that helps organizations manage IT support tickets, assets, changes, problems, releases, …

Vivantio is a provider of cloud-based IT service management software. It offers solutions for IT help desks, asset management, project …

Deskero is a project management software designed for agile teams. It provides features like kanban boards, epics, sprints, and assignments …

Sygma is a vector graphics editor for Windows focused on illustration, layout, tracing, and prototyping. It offers a minimalistic and …

SageTalk is a software platform for creating automated chatbots and virtual agents. It allows businesses to build conversational AI assistants …

Cerberus is an open source anti-theft and device tracking app for Android devices. It can remotely lock, locate, sound an …

HappyFox is a cloud-based customer support and help desk software. It allows companies to manage customer queries, requests and complaints …

Enchant.com is an online reservation management and marketing platform for vacation rental owners and property managers. It provides tools to …

Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents …

eStreamDesk is a cloud-based help desk and customer service software. It allows companies to manage customer support tickets, knowledge base …

KronoDesk is a help desk and customer support software designed for small businesses. It allows companies to manage customer queries …

Helpspot is a help desk and customer support software designed for small businesses. It allows companies to manage customer support …

Trakdesk is a cloud-based project management and team collaboration software. It provides features like task management, time tracking, resource planning, …

jtrac is an open source issue tracking and project management web application written in Java. It allows teams to track …

Zoho BugTracker is a bug tracking and test management software that helps development teams track, prioritize, and fix bugs in …

Deskware is a desktop platform aimed at helping you optimize your productivity and workflow. It integrates with popular productivity tools …

Bugzilla is an open source bug tracking and testing tool originally developed by Mozilla. It allows software developers to track …

Maian Support is a help desk and customer support software that allows companies to manage customer queries and requests efficiently. …

UVdesk is an open-source helpdesk and customer support software. It allows companies to manage customer queries and support tickets through …

ReadyDesk is a customer service software that provides shared inbox, help desk, and live chat functionalities for teams. It enables …

Orderry is a service order management software designed for field service businesses. It allows companies to efficiently schedule jobs, dispatch …

Desky Support is a help desk and customer support software designed for small businesses. It allows you to manage customer …

Help Scout is a customer service software that provides shared mailboxes, help desk features, and automation tools to streamline support …

GoToHelpDesk.net is a help desk and IT ticketing software designed for small and medium businesses. It offers features like ticket …

SmarterTrack Help Desk 7 is a customer service and ticketing software that helps manage customer inquiries. It offers features like …

Keeping.com is a personal inventory and home management platform that helps users track and organize their belongings in their home. …

FreeScout is an open-source help desk and shared inbox software. It allows managing customer inquiries via email, live chat, Twitter …

iKode Helpdesk is a customer service and support ticketing system that allows companies to manage customer inquiries. It includes features …

Zent.io is a workflow management platform aimed at solopreneurs and small teams. It allows users to visualize, automate and optimize …

Trengo is a customer relationship management (CRM) software designed for small to midsize businesses. It provides tools to manage leads, …

Supportbench is a help desk and customer support software designed for small to medium-sized businesses. It offers features like ticketing, …

Zendesk is a customer service software company that provides products to manage customer support interactions. Its flagship product, Zendesk Support, …

Reamaze is a customer service software that provides live chat, help desk, and knowledge base features to help companies support …

Support Incident Tracker is a help desk software that allows companies to track, manage and resolve customer support tickets. It …

Awesome Support is a popular WordPress help desk and customer support plugin. It allows you to easily create a ticketing …

IntraService is a help desk and IT service management software that allows companies to track issues, manage assets and knowledge, …

HelpSpace is a help desk and customer service software that allows companies to manage customer queries and requests efficiently. It …

Track-It! is a help desk and asset management software designed for internal IT teams. It includes ticketing, asset management, change …

Freshdesk is a cloud-based customer support software that helps businesses provide exceptional customer service across multiple channels. It offers features …

DiamanteDesk is a customer service software that provides ticketing, live chat, knowledge base, and reporting features to help companies support …

Directly is a customer service software that connects customers directly to experts within a company, providing fast and personalized support …

Django Helpdesk is an open source ticket and issue tracking system built with the Django web framework for Python. It …

SupportBee is a help desk and shared inbox software designed for SMBs. It allows companies to handle support tickets, live …

HelpMaster is a help desk and customer support software designed to streamline request management. It provides features like ticketing, knowledge …

Banckle Feedback Capture is a customer feedback software that allows businesses to collect, analyze and act on customer feedback across …

More Similar Software

osTicket Overview

osTicket is an open-source support ticket system used by companies to track, prioritize, and solve customer support requests. It provides an email-based help desk system that replaces traditional email support.Key features of osTicket include:Email ticket management - Customers can submit tickets via email which become support requests in the system.Staff ticket assignment - Tickets can be assigned to agents based on availability, department, and skills.Ticket management workflow - Tickets progress through statuses like Open, Resolved, Closed. Agents can set due …

Quick Comparison

SoftwarePricingScore
osTicketN/A
AJ Help Desk SAASN/A
InforoboN/A
ZammadN/A
RepairShoprN/A
Full HelpN/A
Best Support SystemN/A
SupportPalN/A
Vision HelpdeskN/A
BrimirN/A
HelpraceN/A

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