Looking for a osTicket alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is osTicket? osTicket is an open source ticket support system that allows companies to track, prioritize, and solve customer support tickets. It is lightweight, easy to set up, and enables efficient workflow.
AJ Help Desk SAAS is a cloud-based help desk software that allows businesses to manage customer inquiries and internal IT …
RepairShopr is a cloud-based point of sale and shop management software designed for repair shops and service centers. It allows …
Best Support System is a customer service software that helps companies deliver exceptional support across channels. It includes shared inbox, …
SupportPal is a help desk and customer support software that allows companies to manage customer queries, tickets, and conversations from …
Vision Helpdesk is a help desk and IT service management software designed for small to large businesses. It features functionalities …
ProProfs Help Desk is a cloud-based customer service software that allows companies to manage customer support tickets, self-service knowledge base, …
Web Help Desk is a web-based IT help desk and asset management software. It allows companies to track IT tickets, …
Raiseaticket is a cloud-based IT service desk and asset management software. It allows companies to track IT assets, manage service …
Gorgias Helpdesk is a customer service software that helps companies deliver faster, personalized support across multiple channels like email, live …
Faveo Helpdesk is an open source help desk and customer support ticket system. It is feature-rich, customizable, and easy to …
UseResponse is a customer service software that helps teams deliver fast, consistent, and personalized support across channels. It enables efficient …
HelpCrunch is a help desk and customer service software that allows companies to manage customer support across multiple channels like …
JitBit Helpdesk is a help desk ticketing system designed for SMBs. Its intuitive interface makes it easy to organize customer …
InvGate Service Desk is an IT service management software that allows companies to track, manage, and resolve IT support tickets. …
OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and …
Verax Service Desk is an IT service management software that helps organizations manage IT support tickets, assets, changes, problems, releases, …
Enchant.com is an online reservation management and marketing platform for vacation rental owners and property managers. It provides tools to …
Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents …
eStreamDesk is a cloud-based help desk and customer service software. It allows companies to manage customer support tickets, knowledge base …
Zoho BugTracker is a bug tracking and test management software that helps development teams track, prioritize, and fix bugs in …
Maian Support is a help desk and customer support software that allows companies to manage customer queries and requests efficiently. …
Desky Support is a help desk and customer support software designed for small businesses. It allows you to manage customer …
Help Scout is a customer service software that provides shared mailboxes, help desk features, and automation tools to streamline support …
GoToHelpDesk.net is a help desk and IT ticketing software designed for small and medium businesses. It offers features like ticket …
SmarterTrack Help Desk 7 is a customer service and ticketing software that helps manage customer inquiries. It offers features like …
Keeping.com is a personal inventory and home management platform that helps users track and organize their belongings in their home. …
iKode Helpdesk is a customer service and support ticketing system that allows companies to manage customer inquiries. It includes features …
Supportbench is a help desk and customer support software designed for small to medium-sized businesses. It offers features like ticketing, …
Support Incident Tracker is a help desk software that allows companies to track, manage and resolve customer support tickets. It …
Awesome Support is a popular WordPress help desk and customer support plugin. It allows you to easily create a ticketing …
IntraService is a help desk and IT service management software that allows companies to track issues, manage assets and knowledge, …
Track-It! is a help desk and asset management software designed for internal IT teams. It includes ticketing, asset management, change …
DiamanteDesk is a customer service software that provides ticketing, live chat, knowledge base, and reporting features to help companies support …
Django Helpdesk is an open source ticket and issue tracking system built with the Django web framework for Python. It …
SupportBee is a help desk and shared inbox software designed for SMBs. It allows companies to handle support tickets, live …
HelpMaster is a help desk and customer support software designed to streamline request management. It provides features like ticketing, knowledge …
Banckle Feedback Capture is a customer feedback software that allows businesses to collect, analyze and act on customer feedback across …
osTicket is an open-source support ticket system used by companies to track, prioritize, and solve customer support requests. It provides an email-based help desk system that replaces traditional email support.Key features of osTicket include:Email ticket management - Customers can submit tickets via email which become support requests in the system.Staff ticket assignment - Tickets can be assigned to agents based on availability, department, and skills.Ticket management workflow - Tickets progress through statuses like Open, Resolved, Closed. Agents can set due …
| Software | Pricing | Score |
|---|---|---|
| osTicket | N/A | — |
| AJ Help Desk SAAS | N/A | — |
| Inforobo | N/A | — |
| Zammad | N/A | — |
| RepairShopr | N/A | — |
| Full Help | N/A | — |
| Best Support System | N/A | — |
| SupportPal | N/A | — |
| Vision Helpdesk | N/A | — |
| Brimir | N/A | — |
| Helprace | N/A | — |
Read full osTicket review → | Browse Business-Commerce software