osTicket vs Request Tracker
A side-by-side look at osTicket and Request Tracker. For an in-depth review of either product, follow the links below.
osTicket
Business & Commerce
osTicket is an open source ticket support system that allows companies to track, prioritize, and solve customer support tickets. It is lightweight, easy to set up, and enables efficient workflow.
open-sourceticket-systemcustomer-supporthelpdesk-software
Request Tracker
Business & Commerce
Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.
issue-trackingrequest-managementbug-trackingtask-management
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