Best Request Tracker Alternatives (28)
Looking for a Request Tracker alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is Request Tracker? Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.
Top Alternatives to Request Tracker
OpenSupports
Open SourceOpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and …
A1 Project Manager is project management software designed for agile teams to plan, track, and manage projects. It provides tools …
HelpDesk 3 is a help desk and customer support software designed for small and medium-sized businesses. It allows companies to …
Support Incident Tracker is a help desk software that allows companies to track, manage and resolve customer support tickets. It …
ManageEngine ServiceDesk Plus is an IT help desk software that provides ticketing, asset management, change management, and knowledge base capabilities …
Mantis Bug Tracker
Open SourceMantis Bug Tracker is an open source issue tracking and project management tool. It allows you to report and manage …
More Similar Software
Request Tracker Overview
Request Tracker (RT) is a popular open source issue tracking and help desk ticketing system used by many organizations for IT service management. It allows tracking requests, bugs, tasks, changes, documents and more in a single location. Key features include:Customizable ticket fields and workflowsEmail integration for creating and updating ticketsRole-based access controlsSLAs and notificationsReporting and dashboardsREST API for integrationExtensibility with large library of pluginsRT is designed to improve communication and collaboration when managing anything from small projects to large scale …
Pricing: Open Source
Quick Comparison
| Software | Pricing | Score |
|---|---|---|
| Request Tracker | Open Source | — |
| JIRA | free | 1 |
| Redmine | free | 1 |
| Zammad | Open Source | — |
| Full Help | N/A | — |
| Znuny | Open Source | — |
| ngDesk | Open Source | — |
| OpenSupports | Open Source | — |
| osTicket | Open Source | — |
| A1 Project Manager | N/A | — |
| HelpDesk 3 | N/A | — |
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