CCNow vs Stripe

Struggling to choose between CCNow and Stripe? Both products offer unique advantages, making it a tough decision.

CCNow is a Business & Commerce solution with tags like help-desk, ticket-management, knowledge-base, customer-support.

It boasts features such as Ticket management, Knowledge base, Forums, Reporting, Multi-channel customer support and pros including Open source, Customizable, Active community support.

On the other hand, Stripe is a Business & Commerce product tagged with payments, ecommerce, billing, credit-cards, online-payments.

Its standout features include Online payment processing, Accept payments over the internet, Provides technical, fraud prevention, and banking infrastructure, Easy-to-use APIs, Excellent documentation, and it shines with pros like Simplifies payment processing, Scalable and flexible platform, Robust security features, Detailed reporting and analytics, International payment support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

CCNow

CCNow

CCNow is an open-source help desk and customer support software. It features ticket management, knowledge base, forums, reporting and more to provide customer support across multiple channels.

Categories:
Business & Commerce Customer Support
help-desk ticket-management knowledge-base customer-support

CCNow Features

  1. Ticket management
  2. Knowledge base
  3. Forums
  4. Reporting
  5. Multi-channel customer support

Pricing

  • Open Source

Pros

Open source

Customizable

Active community support

Cons

Steep learning curve

Limited native integrations

Can be resource intensive to host yourself

Stripe

Stripe

Stripe is an online payment processing service that allows individuals and businesses to accept payments over the Internet. It provides the technical, fraud prevention, and banking infrastructure required to operate online payment systems. Stripe aims to simplify payment processing with easy-to-use APIs and excellent documentation.

Categories:
Business & Commerce Payment Processing
payments ecommerce billing credit-cards online-payments

Stripe Features

  1. Online payment processing
  2. Accept payments over the internet
  3. Provides technical, fraud prevention, and banking infrastructure
  4. Easy-to-use APIs
  5. Excellent documentation

Pricing

  • Pay-As-You-Go

Pros

Simplifies payment processing

Scalable and flexible platform

Robust security features

Detailed reporting and analytics

International payment support

Cons

Transaction fees can be high for small businesses

Limited customization options

Potential for account freezes or termination

Lack of in-person payment options