Chaskiq vs JivoChat

Struggling to choose between Chaskiq and JivoChat? Both products offer unique advantages, making it a tough decision.

Chaskiq is a Social & Communications solution with tags like live-chat, email, messaging, customer-support.

It boasts features such as Live Chat, Email Marketing, Help Desk, Knowledge Base, Conversation Funnels, Team Inboxes, Automation, Integrations, Custom Bots, Real-Time Analytics and pros including Open source and self-hosted, Highly customizable, Good selection of features, Active development community, Affordable pricing.

On the other hand, JivoChat is a Social & Communications product tagged with live-chat, chatbots, realtime, visitor-monitoring.

Its standout features include Real-time visitor monitoring, Chatbots, Emoji support, File sharing, Team inbox, Customizable chat widget, Visitor profiles, Canned responses, Mobile apps, Integrations, and it shines with pros like Easy to use interface, Comprehensive features, Good value for money, Great customer support, Customizable and flexible.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Chaskiq

Chaskiq

Chaskiq is an open-source alternative to Intercom, providing similar features for managing conversations with customers. It allows businesses to communicate with customers via live chat, email, and messaging platforms.

Categories:
Social & Communications Customer Engagement
live-chat email messaging customer-support

Chaskiq Features

  1. Live Chat
  2. Email Marketing
  3. Help Desk
  4. Knowledge Base
  5. Conversation Funnels
  6. Team Inboxes
  7. Automation
  8. Integrations
  9. Custom Bots
  10. Real-Time Analytics

Pricing

  • Open Source
  • Freemium
  • Custom Pricing

Pros

Open source and self-hosted

Highly customizable

Good selection of features

Active development community

Affordable pricing

Cons

Steeper learning curve than SaaS alternatives

Limited native integrations

Less polished UI than competitors

Lacks some advanced features of paid tools

JivoChat

JivoChat

JivoChat is a live chat software that allows websites to communicate with visitors in real-time. It has features like real-time visitor monitoring, chatbots, emoji support, file sharing, and more.

Categories:
Social & Communications Live Chat
live-chat chatbots realtime visitor-monitoring

JivoChat Features

  1. Real-time visitor monitoring
  2. Chatbots
  3. Emoji support
  4. File sharing
  5. Team inbox
  6. Customizable chat widget
  7. Visitor profiles
  8. Canned responses
  9. Mobile apps
  10. Integrations

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Comprehensive features

Good value for money

Great customer support

Customizable and flexible

Cons

Can be pricey for larger teams

Mobile app lacks some desktop features

Third-party integrations can be limited