Chatwoot vs ArcChat.com

Struggling to choose between Chatwoot and ArcChat.com? Both products offer unique advantages, making it a tough decision.

Chatwoot is a Social & Communications solution with tags like opensource, customer-engagement, conversations, website, mobile-app, realtime, unlimited-agents, canned-responses, contact-forms, integrations.

It boasts features such as Unlimited agents, Canned responses, Contact forms, Real-time chat, Team inbox, Conversation tagging, Chatbot integration, Third-party integrations and pros including Open source, Free for unlimited agents, Customizable and extensible, Self-hosted option available, Good documentation, Active development community.

On the other hand, ArcChat.com is a Social & Communications product tagged with chat, messaging, realtime, webbased.

Its standout features include Public chatrooms, Private messaging, User profiles, Emoticons, File sharing, and it shines with pros like Free to use, Easy to access via web browser, Real-time communication, Public and private options.

Feature	Chatwoot	ArcChat.com
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Chatwoot

Description: Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting their website or mobile app in real-time. Key features include unlimited agents, canned responses, contact forms, and integrations with other software.

ArcChat.com

Description: ArcChat.com is a free, web-based chat platform that allows real-time communication between people through instant messaging. It has public chatrooms and also supports private messages between users.

Key Features Comparison

Chatwoot Features

• Unlimited agents
• Canned responses
• Contact forms
• Real-time chat
• Team inbox
• Conversation tagging
• Chatbot integration
• Third-party integrations

ArcChat.com Features

• Public chatrooms
• Private messaging
• User profiles
• Emoticons
• File sharing

Pros & Cons Analysis

Chatwoot

Pros

• Open source
• Free for unlimited agents
• Customizable and extensible
• Self-hosted option available
• Good documentation
• Active development community

Cons

• Limited native integrations
• Can be resource intensive to self-host
• Mobile app needs improvement
• Steeper learning curve than some competitors

ArcChat.com

Pros

• Free to use
• Easy to access via web browser
• Real-time communication
• Public and private options

Cons

• Limited features compared to paid platforms
• Relies on ads
• Less secure than enterprise chat tools

Pricing Comparison

Chatwoot

• Open Source
• Freemium

ArcChat.com

• Free