Chatwoot vs JivoChat
Struggling to choose between Chatwoot and JivoChat? Both products offer unique advantages, making it a tough decision.
Chatwoot is a Social & Communications solution with tags like opensource, customer-engagement, conversations, website, mobile-app, realtime, unlimited-agents, canned-responses, contact-forms, integrations.
It boasts features such as Unlimited agents, Canned responses, Contact forms, Real-time chat, Team inbox, Conversation tagging, Chatbot integration, Third-party integrations and pros including Open source, Free for unlimited agents, Customizable and extensible, Self-hosted option available, Good documentation, Active development community.
On the other hand, JivoChat is a Social & Communications product tagged with live-chat, chatbots, realtime, visitor-monitoring.
Its standout features include Real-time visitor monitoring, Chatbots, Emoji support, File sharing, Team inbox, Customizable chat widget, Visitor profiles, Canned responses, Mobile apps, Integrations, and it shines with pros like Easy to use interface, Comprehensive features, Good value for money, Great customer support, Customizable and flexible.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Chatwoot
Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting their website or mobile app in real-time. Key features include unlimited agents, canned responses, contact forms, and integrations with other software.
Categories:
Chatwoot Features
- Unlimited agents
- Canned responses
- Contact forms
- Real-time chat
- Team inbox
- Conversation tagging
- Chatbot integration
- Third-party integrations
Pricing
- Open Source
- Freemium
Pros
Cons
JivoChat
JivoChat is a live chat software that allows websites to communicate with visitors in real-time. It has features like real-time visitor monitoring, chatbots, emoji support, file sharing, and more.
Categories:
JivoChat Features
- Real-time visitor monitoring
- Chatbots
- Emoji support
- File sharing
- Team inbox
- Customizable chat widget
- Visitor profiles
- Canned responses
- Mobile apps
- Integrations
Pricing
- Freemium
- Subscription-Based